Users Guide

Frequently Asked Questions 197
I have installed Server Administrator in a non default location, when I
uninstall Server Administrator the directories are not deleted, what do I do?
If the default install location of Server Administrator has changed during
installation, some of the directories in which Server Administrator is installed
will not be deleted during its removal. This issue is related to the default
behavior of the RPM engine. For example, if installed with the prefix
--prefix/opt/dell2/srvadmin2/abc/,
the RPM deletes only the last directory abc and the remaining directories
/opt/dell2/srvadmin2 are left undeleted.
When using the rpm -e 'rpm -qa | grep srvadmin' command to
remove Dell OpenManage systems management software, some RPM utility
versions may schedule an uninstall in an incorrect order, which results in
users encountering misleading warning or error messages. What is the
solution?
The solution is to use the Dell OpenManage uninstall script,
srvadmin-uninstall.sh, provided on the DVD.
What do I do when I am asked to authenticate using the root user account?
Dell Systems Build and Update Utility adds a script to the root user's
.bash_profile file that prompts for the installation of Dell OpenManage
systems management software. This script may interfere with remote client
applications that authenticate using the root user account on the system, but
do not have a means to handle user prompts. To remedy this limitation, edit
the .bash_profile file and comment the line: [ ${SHLVL}....
During uninstallation,
error: %preun(srvadmin-NAME-X.Y.Z-
N.i386) scriptlet failed, exit status 1
error message is
displayed.
There may be problems uninstalling Server Administrator after an
unsuccessful upgrade during a manual RPM upgrade. You will see the
following error message:
error: %preun(srvadmin-NAME-X.Y.Z-N.i386) scriptlet
failed, exit status 1