Users Guide

Introduction 15
The Storage Management Service provides enhanced features for managing
a system's locally-attached RAID and non-RAID disk storage.
The Storage Management Service provides the following features:
• Enables you to view the status of local and remote storage attached to
a monitored system
• Supports SAS, SCSI, SATA, and ATA, but does not support Fibre
Channel
• Allows you to perform controller and enclosure functions for all supported
RAID and non-RAID controllers and enclosures from a single graphical
interface or a CLI, without the use of the controller BIOS utilities
• Protects your data by configuring data redundancy, assigning hot spares,
or rebuilding failed drives
Location on the DVD
<DVD_drive>\SYSMGMT\srvadmin
Remote Access Service
Functionality
The Remote Access Service provides a complete, remote system management
solution for systems equipped with a Dell Remote Access Controller (DRAC)
solution. The Remote Access Service provides remote access to an inoperable
system, allowing you to get the system up and running as quickly as possible.
The Remote Access Service also provides alert notification when a system is
down and allows you to remotely restart a system. Additionally, the Remote
Access Service logs the probable cause of system crashes and saves the most
recent crash screen.
You can install Remote Access Service either on the managed system or on the
management station.
For information on installing the Remote Access Service on the managed
system, see "Installing Managed System Software on Microsoft Windows
Operating Systems" or "Installing Managed System Software on Supported
Linux and VMware ESX Server Operating Systems". For information on
installing the Remote Access Service on the management station, see "Installing
Management Station Software".