Users Guide

Troubleshooting 17
Troubleshooting
This section provides answers to certain frequently asked questions and also
lists error messages that you may encounter when using
Dell™ OpenManage™ Server Administrator version 6.0.3.
Frequently Asked Questions
How do I upgrade earlier versions of Server Administrator to Server
Administrator version 6.0.3?
You cannot upgrade to Server Administrator version 6.0.3. You have to
uninstall the earlier version and then install version 6.0.3.
Uninstalling earlier versions of Server Administrator results in loss of local
management capability.
I get a "Login Error" when I start Server Administrator Web Server.
You may not have enabled Server Administrator services on the managed
system after installing Server Administrator Web Server. Follow the steps in
"Enabling Server Administrator Services on the Managed System" to enable
Server Administrator services. These services are disabled by default.
What ports do Dell OpenManage systems management applications use?
The default port used by Server Administrator is 1311. The default ports used
by Dell OpenManage IT Assistant are 2606 (for the connection service) and
2607 (for the network monitoring service). These ports are configurable.
How many concurrent sessions of Server Administrator Web Server can I run
from my system?
You can run a maximum of thirty concurrent sessions of Server Administrator
Web Server. That is, you can access and perform systems management tasks
on thirty managed systems at the same time.