book.book Page 1 Tuesday, July 8, 2008 1:53 PM Dell™ OpenManage™ Software Quick Installation Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Tuesday, July 8, 2008 1:53 PM Notes and Notices NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. NOTE: A NOTE indicates important information that helps you make better use of your computer. ______________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Tuesday, July 8, 2008 1:53 PM Contents Maximizing the Value of Your Dell System . . . . . . Dell OpenManage Subscription Service Kit . . . . . Dell Systems Management Tools and Documentation DVD Directories and Contents . . . . . . . . . . . . Systems Management Software Overview . . . . . . Installing Your Operating System Using Dell Systems Build and Update Utility . . . . . . . . . . . Installing Systems Management Software on a Managed System . . . . . . . . . . . . . . . . . .
book.book Page 4 Tuesday, July 8, 2008 1:53 PM Installing Dell OpenManage on Microsoft Hyper-V® and Hyper-V Server Software . . . . . . . . . . . . . Viewing the Status of the Components of Your Systems and Applying Software Updates. . . . . . . Security Patches and Hotfixes . . . . . . . . . . . . Obtaining Technical Assistance . . . . . . . . . . . 4 . . . . 42 . . . . 42 45 45 . . . . . . . .
book.book Page 5 Tuesday, July 8, 2008 1:53 PM The Dell OpenManage Software Quick Installation Guide is available in English, French, German, Spanish, Japanese, and Simplified Chinese on the Dell Systems Management Tools and Documentation DVD and on the Dell Support site at support.dell.com.
book.book Page 6 Tuesday, July 8, 2008 1:53 PM • Systems Management — Installs Dell OpenManage™ software applications that help enhance systems management experience and automate the administration of your systems. These applications provide the tools needed to remotely monitor, diagnose, and update your systems. • Documentation — Allows quick access to available system, systems management software, RAID controller, and peripheral documents in supported languages.
book.book Page 7 Tuesday, July 8, 2008 1:53 PM In addition to helping you install, configure, and update programs and operating systems, these DVDs also provide newer versions of software for your system. The Dell Server Updates DVD is available only to those customers who have subscribed to the subscription service.
book.book Page 8 Tuesday, July 8, 2008 1:53 PM • SYSMGMT The SYSMGMT directory contains the systems management software products including Dell OpenManage Server Administrator located in the srvadmin directory.
book.book Page 9 Tuesday, July 8, 2008 1:53 PM All the directories contain readme files, which provide the latest product information. Compare the contents of your system accessories box with the packing slip or invoice enclosed with your system. If any components are missing or damaged, call Dell within 30 days of the invoice date for a free replacement. For more information, see "Obtaining Technical Assistance.
book.book Page 10 Tuesday, July 8, 2008 1:53 PM NOTE: The option to install Dell OpenManage Array Manager Console (for management station) is available under Windows only if you have installed an earlier version the Array Manager Console. You can only upgrade the earlier version to a later version. Table 1-1 describes the Dell OpenManage products. Table 1-1.
book.book Page 11 Tuesday, July 8, 2008 1:53 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Software Product Function DVD Name Description and DVD Path Dell OpenManage Server Administrator Local system management, including RAID configuration and management Dell Systems Management Tools and Documentation DVD A management solution for Dell systems that provides a consolidated and consistent way to monitor, configure, and manage individual Dell systems.
book.book Page 12 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 13 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 14 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 15 Tuesday, July 8, 2008 1:53 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Software Product Function DVD Name Description and DVD Path IT Assistant Status and reporting Dell Systems Management Tools and Documentation DVD A systems management console program, usually installed on one management station to collect information and provide a view of all managed systems. Located at the IT Assistant performs the following functions: \SYSMGMT\
book.book Page 16 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 17 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 18 Tuesday, July 8, 2008 1:53 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Software Product Function BMC Remote Management management Utility (continued) (BMU) DVD Name Description and DVD Path Dell Systems Management Tools and Documentation DVD For Windows systems, the location is \SYSMGMT\M anagementStati on\windows\Ma nagementStatio n.
book.book Page 19 Tuesday, July 8, 2008 1:53 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Software Product Function DVD Name Description and DVD Path Active Directory Snap-in Utility Management of Dell-specific Microsoft Active Directory® objects Dell Systems Management Tools and Documentation DVD Provides an extension snap-in to the Microsoft Active Directory. This allows you to manage Dell-specific Active Directory objects.
book.book Page 20 Tuesday, July 8, 2008 1:53 PM Table 1-1.
book.book Page 21 Tuesday, July 8, 2008 1:53 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Software Product Function DVD Name Description and DVD Path Server Update Utility (SUU) and Dell Update Packages (DUPs) Software updates Dell Server Updates DVD Shipped only with the subscription service kit Provides newer versions of drivers, firmware, and software for your system through the SUU and DUP.
book.book Page 22 Tuesday, July 8, 2008 1:53 PM Installing Your Operating System Using Dell Systems Build and Update Utility Perform the following steps to determine if an operating system has been installed on your system: 1 Start the system. 2 Read and accept the software license agreement to continue. If a message appears and states that bootable drives do not exist or that an operating system was not found, then an operating system has not been installed on your system.
book.book Page 23 Tuesday, July 8, 2008 1:53 PM Perform the following steps to install an operating system on your system: 1 Insert the Dell Systems Management Tools and Documentation DVD and restart your system. The following options are available during system boot: • Dell Systems Build and Update Utility Takes you to the Dell Systems Build and Update Utility Home screen. • Optical Media (DVD) Check Checks if the DVD is created correctly and validates the content.
book.book Page 24 Tuesday, July 8, 2008 1:53 PM • DTK Command Line Interface (Linux) Launches the command line interface of Dell OpenManage Deployment Toolkit. NOTE: This option is available only on Linux systems. This option is not available on Dell PowerEdge™ SC systems. 2 Click Server OS Installation on the Dell Systems Build and Update Utility Home page. 3 Follow the step-by-step instructions to configure your hardware and install your operating system.
book.book Page 25 Tuesday, July 8, 2008 1:53 PM • www.support.microsoft.com/default.aspx?scid=kb;enus;283037 NOTE: The Dell Systems Management Tools and Documentation DVD contains version 5.5 of the Dell OpenManage systems management software kit and version 1.0.7 of the Dell Systems Build and Update Utility. The root of the DVD also contains ISO images of the Dell Systems Build and Update Utility (version 1.0) and the Dell Systems Console and Agent CD (Dell OpenManage software version 5.3.0.1).
book.book Page 26 Tuesday, July 8, 2008 1:53 PM Windows 2003, and Red Hat Enterprise Linux and are not available on the Windows Server 2008 and SUSE Linux Enterprise Server operating systems. You can use the Install Server Administrator icon to install Server Administrator without the DVD. On systems running a supported Windows operating system, clicking this icon brings up the standard installation interface.
book.book Page 27 Tuesday, July 8, 2008 1:53 PM For details about the custom setup option, see the Dell OpenManage Installation and Security User's Guide. The custom setup option allows you to choose if you want to install management station and managed system software in the same or different directories. You can also select the directory for installation.
book.book Page 28 Tuesday, July 8, 2008 1:53 PM • Dell OpenManage Array Manager is no longer supported. If you are upgrading a system (installed with Dell OpenManage version 4.3 or later) that has Array Manager installed, Array Manager will be removed during the upgrade process. You can use the Server Administrator Storage Management Service instead. • If a 4.2 or earlier version (>=3.0) of systems management software is installed on your system, you cannot directly upgrade to version 5.5.
book.book Page 29 Tuesday, July 8, 2008 1:53 PM 3 If you have a RAID controller installed on your system and you plan to install the storage management function, ensure that the device drivers for each RAID controller are also installed. You can find device drivers on the SERVICE directory. You can verify the device driver under Windows by right-clicking My Computer, selecting Manage, and then clicking Device Manager. 4 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive.
book.book Page 30 Tuesday, July 8, 2008 1:53 PM 6 Click the Install, Modify, Repair, or Remove Server Administrator button. 7 Click Next on the Welcome screen. 8 Accept the License Agreement and click Next. 9 Select Typical and click Next. 10 Click Install to proceed through the installation process. The setup program automatically installs all the managed system software for your hardware configuration.
book.book Page 31 Tuesday, July 8, 2008 1:53 PM 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive. 3 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. NOTE: On the Red Hat Enterprise Linux 5 operating system, DVDs are auto-mounted with the -noexec mount option. This option does not allow you to run any executable from the DVD. You need to manually mount the DVD-ROM and then run the executables.
book.book Page 32 Tuesday, July 8, 2008 1:53 PM 5 Start the Server Administrator services with the sh srvadmin-services.sh start command. NOTE: The Dell Systems Management Tools and Documentation DVD contains version 5.5 of the Dell OpenManage systems management software kit and version 1.0.7 of the Dell Systems Build and Update Utility. The root of the DVD also contains ISO images of the Dell Systems Build and Update Utility (version 1.
book.book Page 33 Tuesday, July 8, 2008 1:53 PM You can install management station and managed system software in the same directory or different directories. You can also select the directory for installation. NOTE: Only DRAC Tools and BMU are supported on the Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems.
book.book Page 34 Tuesday, July 8, 2008 1:53 PM version 4.3, and then upgrade to version 5.5 for the latest software updates. Version 4.3 is available on the Dell Support website at support.dell.com. • In the absence of a supported database on your system, a fresh installation of IT Assistant 8.x and later prompts you to install Microsoft SQL Server 2005 Express Edition. SQL Server 2005 Express Edition can be installed before installing the management station software.
book.book Page 35 Tuesday, July 8, 2008 1:53 PM 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive. Click the Start button, click Run, and then type x:\autorun.exe (where x is the drive letter of your DVD drive). The Dell OpenManage Install autorun menu is displayed. 3 Select the Dell OpenManage Management Station option and click Install.
book.book Page 36 Tuesday, July 8, 2008 1:53 PM 4 Click the Install, Modify, Repair, or Remove Management Station button. Microsoft Windows Installer is launched and the Welcome screen is displayed. 5 Click Next. The License Agreement screen is displayed. 6 Select I Accept and click Next. The Setup Type screen is displayed. 7 Select Typical and click Next. The Ready To Install screen is displayed. 8 Click Install to accept the selected features and begin installation.
book.book Page 37 Tuesday, July 8, 2008 1:53 PM Installing Management Station Software for Supported Red Hat Enterprise Linux or SUSE Linux Enterprise Server Operating System BMU and the RAC components of the management station suite of software can be used on a management station running the supported Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating system.
book.book Page 38 Tuesday, July 8, 2008 1:53 PM 3 Navigate to the SYSMGMT/ManagementStation/linux/bmc directory and install the BMC software using the RPM commands specific to the operating system: • For systems running Red Hat Enterprise Linux, use: rpm -ivh osabmcutil*-RHEL-*.rpm • For systems running SUSE Linux Enterprise Server, use: rpm -ivh osabmcutil*-SUSE-*.
book.book Page 39 Tuesday, July 8, 2008 1:53 PM 2 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. NOTE: On the Red Hat Enterprise Linux 5 operating system, DVDs are auto-mounted with the -noexec mount option. This option does not allow you to run any executable from the DVD. You need to manually mount the DVD-ROM and then run executables. 3 Navigate to the SYSMGMT/ManagementStation/linux/rac directory and execute the rpm -ivh *.rpm command.
book.book Page 40 Tuesday, July 8, 2008 1:53 PM Updating Drivers and Utilities The SERVICE directory in the DVD contains device drivers and utilities that you can use to update your system. Copy the drivers and utilities to either a diskette or to your system’s hard drive to use them. Download the latest product updates, such as drivers and Dell OpenManage applications, from the Dell Support website at support.dell.com.
book.book Page 41 Tuesday, July 8, 2008 1:53 PM 3 From the Drivers and Utilities page, select the utility or driver file that you want to update by clicking the link for the device name. The system prompts you for a location in which to save the file. Files are delivered in compressed format. Firmware files normally require diskettes for the extraction. 4 Decompress the file.
book.book Page 42 Tuesday, July 8, 2008 1:53 PM Using Dell OpenManage with Citrix XenServer Dell Edition Dell OpenManage Server Administrator is pre-installed in Citrix® XenServer Dell Edition™, hence no installation steps are required. See the Citrix XenServer Dell Edition Solution Guide at http://support.dell.com/support/edocs/software/Citrix/ for details on using Dell OpenManage with Citrix XenServer Dell Edition.
book.book Page 43 Tuesday, July 8, 2008 1:53 PM 2 Insert the Dell Server Updates DVD into the DVD drive on a system running any of the supported Windows, Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating systems. 3 SUU should start automatically. If it does not, click the Start button, click Run, type cmd, and press . When the command prompt appears, change directory to the root of the DVD drive. Type suu -g (for graphical mode) or suu -h (to display help options).
book.book Page 44 Tuesday, July 8, 2008 1:53 PM 5 To view a repository comparison on the GUI, click your system’s host name displayed in the tree to the left. SUU compares what is on your system with the versions of components available in its Repository. For every component on your system that is current with the version in the SUU Repository, SUU reports a green checkmark icon. For any component on your system that is outdated and can be upgraded using SUU, a green up-arrow icon displays.
book.book Page 45 Tuesday, July 8, 2008 1:53 PM Security Patches and Hotfixes It is strongly recommended that you download and install the latest security patches, hotfixes, and service or support packs for your operating system immediately after installation. Downloads for your operating system are available at www.microsoft.com, www.redhat.com, or www.novell.com. Obtaining Technical Assistance Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com.
book.book Page 46 Tuesday, July 8, 2008 1:53 PM Antes de entrar em contato com a Dell para obter assistência técnica, consulte o site de suporte na Web: support.dell.com. Você precisará do número da sua etiqueta de serviço para identificação de seu equipamento. Caso necessite de suporte técnico adicional, é fornecida assistência técnica para hardware ao proprietário original do equipamento. Esse serviço está disponível de segunda a sexta-feira, das 7 às 19:00h, em português. Telefone: 0800-90-3355.
