Users Guide
74 Installing Management Station Software
Microsoft SQL Server 2000 Desktop Engine (MSDE 2000), if it is already
installed on your system. If you are upgrading from IT Assistant 7.x to 8.x or
greater, you can use the existing MSDE 2000.
Enabling CIM Discovery and Security in IT Assistant
IT Assistant uses the Common Information Model (CIM) protocol. If you
use the CIM protocol, ensure that it is installed and enabled. For detailed
information on configuring CIM for IT Assistant, see the Dell OpenManage
IT Assistant User’s Guide.
Installing SNMP
The SNMP service must be installed and running on the IT Assistant system.
SNMP (or CIM) must also be installed on the systems that you want to discover
and manage. If you attempt to install the IT Assistant on a system without
SNMP, the installation program stops and prompts you to install SNMP. In
addition, if you stop the SNMP service, the IT Assistant services also stop.
For information about installing SNMP on the IT Assistant management
station, see the Dell OpenManage IT Assistant User’s Guide.
Installing, Upgrading, and Uninstalling
Management Station Software on Systems
Running Supported Windows Operating Systems
This section explains how to install, upgrade, and uninstall management
station software on a system that is running a supported Windows operating
system. If the prerequisites are met on a system, the default features that get
installed are IT Assistant, BMC Utilities, and Remote Access
Controller Console.
Prerequisite Checker
The setup program runs the Prerequisite Checker, which examines the
prerequisites for software features without launching the actual installation.
The Prerequisite Checker displays a status window that provides information
about your system’s hardware and software that might affect the installation
and operation of the software features.