Users Guide

198 Frequently Asked Questions
Microsoft
®
Windows
®
How do I fix a faulty installation of Server Administrator?
You can fix a faulty installation by forcing a reinstall and then performing an
uninstall of Server Administrator. To force a reinstall:
• Find out the version of Server Administrator that was previously installed.
• Download the installation package for that version from the Dell Support
website at
support.dell.com .
• Locate
SysMgmt.msi from the srvadmin\windows\SystemsManagement
directory (or from SYSMGMT\srvadmin\windows\SystemsManagement
if you are using the DVD) and enter the following command at the
command prompt to force a reinstall.
msiexec /i SysMgmt.msi REINSTALL=ALL
REINSTALLMODE=vomus
• Select Custom Setup and choose all the features that were originally
installed. If you are not sure which features were installed, select all of
them and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory, make
sure to change it in Custom Setup as well.
Once the application is installed, you can uninstall it from Add/Remove
Programs.
How do I perform a silent (unattended) upgrade from Dell OpenManage
4.x (where x is >=3) to Dell OpenManage 5.3?
Use the following commands for a management station:
msiexec /i MgmtSt.msi/qn (for fresh installs or major upgrades.
For example, upgrading from Dell OpenManage version 4.3 to version 5.3.)
Use the following commands for a managed system:
msiexec /i SysMgmt.msi/qn (for fresh installs or major
upgrades. For example, upgrading from Dell OpenManage version 4.3 to
version 5.3.)
msiexec /i SysMgmt.msi REINSTALL=ALL
REINSTALLMODE=vomus /qn (for minor upgrades. For example,
upgrading from Dell OpenManage version 5.0 to version 5.3.)