Users Guide

Installing Dell OpenManage Software on Windows Server 2008 Core 127
– Common causes for a return value of 2 from the prerequisite checker
on Windows Server 2008 Core:
• One of your storage controllers or drivers has outdated firmware
or driver. See
firmwaredriverversions_ <lang> .html (where
<lang> stands for language) or firmwaredriverversions.txt found
in the
%TEMP% folder. To find %TEMP% , run the echo
%TEMP%
command.
• RAC component software, versions 3 and 4, are not selected for a
default install unless the device is detected on the system. The
prerequisite checker generates a warning message in this case.
•Intel
®
and Broadcom
®
agents are selected for a default install
only if the corresponding devices are detected on the system. If
the corresponding devices are not found, prerequisite checker
generates a warning message.
• DNS or WINS server running on your system can cause a warning
condition for RAC software. See the relevant section in Server
Administrator readme for more information.
• Do not install managed system and management station RAC
components on the same system. Install only the managed system
RAC components, as it offers the required functionality.
– Common causes for a return code of 3 (failure) from prerequisite
checker on Windows Server 2008 Core:
• You are not logged in with Administrator privileges.
• The MSI package is corrupt or one of the required XML files are
corrupt.
• Error during copying from a CD and network access problems
while copying from a network share.
• Prerequisite checker detects that another MSI package
installation is currently running or that a reboot is pending:
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\Window
s\CurrentVersion\Installer\InProgress
indicates another MSI
package installation is in progress.
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\C
ontrol\\Session Manager\\PendingFileRenameOperations
indicates that a reboot is pending.