Users Guide

70 Installing Management Station Software
This command runs the installation for Management Station and simultaneously installs Active
Directory Snap-in Utility, reinstalls IT Assistant, and uninstalls the Baseboard Management Controller.
This execution will be in an unattended and verbose mode.
NOTE: A Dell OpenManage Globally Unique Identifier (GUID) is 128 bits long. The product GUID uniquely identifies
the application. In this case the product GUID for Dell OpenManage Management Station is {DA60872C-9147-4A6E-
9AEF-95BAB5EF3A3B}.
Supported Management and Alerting Agents
With Dell OpenManage software, agent is a general term applied to the software features of systems
management instrumentation. Degrees of support vary among agents. For example, IT Assistant
automatically discovers, displays, receives alerts from, and can perform actions on the systems managed
by Server Administrator, but IT Assistant can only receive alerts from certain storage device agents.
See the Dell OpenManage IT Assistant User’s Guide for a list of Agents supported by IT Assistant.
Upgrading IT Assistant After Migrating to Windows Server 2003
If a system with IT Assistant installed is migrated to Windows Server 2003, then upgraded to a more
recent version of IT Assistant, a problem may occur due to encryption differences between
Windows Server 2003 and earlier versions of Windows.
After an upgrade on a system that has been migrated to Windows Server 2003, systems configured with
the CIM protocol might no longer be discovered. If this issue occurs, reset the password for the CIM user.
In the IT Assistant user interface, go to Discovery and Monitoring, select Ranges and right-click
Include Ranges. Click New Include Range to run the New Discovery Wizard, where you can specify the
new CIM user name in the CIM Configuration window. See the IT Assistant online help for
additional information.
Other Known Issues for Microsoft Installations
• Directories might be left behind during an uninstall for reasons such as sharing violations or open
user interface connections. It is recommended that you close all open interface sessions before you
perform an uninstallation. Manually remove directories left behind in the default installation directory
or the user-specified installation directory. You might also have to manually remove the registry entries
under
HKEY_LOCAL_MACHINE\SOFTWARE\Dell Computer Corporation\Dell OpenManage
IT Assistant
.