Users Guide

Contents 5
5 Installing Management Station Software . . . . . . . . . . . . . 55
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installation Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Management Station Requirements
. . . . . . . . . . . . . . . . . . . . 56
IT Assistant Database Requirements
. . . . . . . . . . . . . . . . . . . . 56
Enabling CIM Discovery and Security in IT Assistant
. . . . . . . . . . . 56
Installing SNMP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing, Upgrading, and Uninstalling Management Station
Software on Systems Running Supported Windows
Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing and Upgrading Management Station Software
. . . . . . . . . 58
Typical and Custom Installations
. . . . . . . . . . . . . . . . . . . . . . 58
Custom Installation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upgrade
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Custom Modify
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Custom Repair
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
System Recovery on Failed Installation
. . . . . . . . . . . . . . . . . . . 62
Performing an Unattended Installation of Management
Station Software
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Uninstalling Management Station Software
. . . . . . . . . . . . . . . . 66
Performing an Unattended Uninstallation of Management
Station Software
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Supported Management and Alerting Agents
. . . . . . . . . . . . . . . 70
Upgrading IT Assistant After Migrating to
Windows Server 2003
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Other Known Issues for Microsoft Installations
. . . . . . . . . . . . . . 70
Installing, Upgrading, and Uninstalling Management Station Software
on Systems Running Supported Red Hat Enterprise Linux and
SUSE Linux Enterprise Server Operating Systems
. . . . . . . . . . . . . . . 71
Installing Management Station Software
. . . . . . . . . . . . . . . . . 71
Upgrading Management Station Software
. . . . . . . . . . . . . . . . . 71
Uninstalling Management Station Software
. . . . . . . . . . . . . . . . 72