Users Guide
Frequently Asked Questions 147
What is the best way to use the Prerequisite Checker information?
The Prerequisite Checker is available for Windows. See the readme file
\srvadmin\windows\PreReqChecker\readme.txt on the Dell PowerEdge Installation and Server
Management CD for detailed information about how to use the Prerequisite Checker.
In the Prerequisite Checker screen, I get the message "An error occurred while attempting to execute a
Visual Basic Script. Please confirm that Visual Basic files are installed correctly." What can I do to
resolve this problem?
This error occurs when the prerequisite checker calls the Dell OpenManage script, vbstest.vbs (a visual
basic script), to verify the installation environment, and the script fails.
The possible causes are:
• Incorrect Internet Explorer Security Settings.
Ensure that
Tools
→
Internet Options
→
Security
→
Custom Level
→
Scripting
→
Active Scripting
is
set to
Enable
Ensure that
Tools
→
Internet Options
→
Security
→
Custom Level
→
Scripting
→
Scripting of Java
Applets
is set to
Enable
.
• Windows Scripting Host (WSH) has disabled the running of VBS scripts. WSH is installed during
operating system installation, by default. WSH can be configured to prevent the running of scripts
with a
.VBS
extension.
a
Right click
My Computer
on your desktop and click
Open
→
Tools
→
Folder Options
→
File Types
.
b
Look for the
VBS
file extension and ensure that
File Types
is set to
VBScript Script File
.
c
If not, click
Change
and choose
Microsoft Windows Based Script Host
as the application that
gets invoked to run the script.
• WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system
installation, by default. Go to the following location for the current WSH to download:
http://msdn.microsoft.com/downloads/list/webdev.asp
Can I launch my installation without running the Prerequisite Checker? How do I do that?
Yes, you can. You can run the MSI directly from the \Windows\SystemsManagement folder. In general, it
is not a good idea to bypass the prerequisite information as there could be important information that
you would not know otherwise.
How do I know what version of systems management software is installed on the system?
Go to Start
→
Settings
→
Control Panel
→
Add/Remove programs and select Dell OpenManage Server
Administrator. Select the link for support information.
What are the names of all the Dell OpenManage features under Windows?
The following table lists the names of all Dell OpenManage features and their corresponding names
in Windows.