Users Guide

TheREMOVEcustomizationparametercanbeincludedonthecommandlineandassignedthefeatureID(orIDs)ofthesoftwarefeaturethatyouwouldliketo
uninstall. An example is
msiexec.exe /i MgmtSt.msi REMOVE=RACMS /qb
This command runs only the installation for Management Station and uninstalls Remote Access Controller Management Station, in an unattended and verbose
mode.
You can also choose to install, reinstall, and uninstall features with one execution of the msiexec.exe program. An example is
msiexec.exe /i MgmtSt.msi ADDLOCAL=ADS REINSTALL=ITA REMOVE=BMC /qb
This command runs the installation for Management Station and simultaneously installs Active Directory Snap-in Utility, reinstalls IT Assistant, and uninstalls
the Baseboard Management Controller. This execution will be in an unattended and verbose mode.
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Supported Management and Alerting Agents
With Dell OpenManage software, agent is a general term applied to the software features of systems management instrumentation. Degrees of support vary
among agents. For example, IT Assistant automatically discovers, displays, receives alerts from, and can perform actions on the systems managed by Server
Administrator,butITAssistantcanonlyreceivealertsfromcertainstoragedeviceagents.SeetheDell OpenManage IT Assistant User's Guide for a list of Agents
supported by IT Assistant.
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Upgrading IT Assistant After Migrating to Windows Server 2003
If a system with IT Assistant installed is migrated to Windows Server 2003, then upgraded to a more recent version of IT Assistant, a problem may occur due
toencryptiondifferencesbetweenWindowsServer2003andearlierversionsofWindows.
After an upgrade on a system that has been migrated to Windows Server 2003, systems configured with the CIM protocol might no longer be discovered. If
this issue occurs, reset the password for the CIM user. In the IT Assistant user interface, go to Discovery and Monitoring, select Ranges and right-click
IncludeRanges. Click New Include Range to run the New Discovery Wizard, where you can specify the new CIM user name in the CIM Configuration window.
SeetheITAssistantonlinehelpforadditionalinformation.
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Other Known Issues for Microsoft Installations
l Directoriesmightbeleftbehindduringanuninstallforreasonssuchassharingviolationsoropenuserinterfaceconnections.Itisrecommendedthat
you close all open interface sessions before you perform an uninstallation. Manually remove directories left behind in the default installation directory or
the user-specified installation directory. You might also have to manually remove the registry entries under HKEY_LOCAL_MACHINE\SOFTWARE\Dell
Computer Corporation\Dell OpenManage IT Assistant.
Installing, Upgrading, and Uninstalling Management Station Software on Systems
Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server
Operating Systems
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Installing Management Station Software
Only the BMC and the RAC features of the Management Station suite of software can be used on a management station running Red Hat Enterprise Linux and
SUSE Linux Enterprise Server.
To install the BMC Management Utility onto a management station, perform the following steps:
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1. Log on as root to the system where you want to install the Management Station features.
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2. If necessary, mount the Dell Systems Management Consoles CD to a desired location using the mount command or a similar command.
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3. Navigate to the /linux/bmc directory and install the BMC software using the rpm commands specific to the operating system:
l For systems running Red Hat Enterprise Linux, use osabmcutil*-RHEL-*.rpm, for example, rpm -Uvh osabmcutil*-RHEL-*.rpm.
l For systems running SUSE Linux Enterprise Server, use osabmcutil*-SUSE-*.rpm, for example, rpm -Uvh osabmcutil*-SUSE-*.rpm.
To install the DRAC Tools feature, perform the following steps:
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1. Log on as root to the system where you want to install the Management Station features.
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2. If necessary, mount the CD to a desired location using the mount command or a similar command.
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3. Navigate to the /linux/rac directory and install the RAC software using the rpm -ivh *.rpm command.
NOTE: A Dell OpenManage Globally Unique Identifier (GUID) is 128 bits long. The product GUID uniquely identifies the application. In this case the
product GUID for Dell OpenManage Management Station is {DA60872C-9147-4A6E-9AEF-95BAB5EF3A3B}.