Users Guide

Management Station Requirements
Microsoft Software Installer (MSI) version 3.1 or later is required on your system. Dell OpenManage software detects the MSI version on your system. If the
version is lower than 3.1, the Prerequisite Checker prompts you to upgrade to MSI version 3.1.
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IT Assistant Database Requirements
AfreshinstallationofITAssistant8.0promptsyoutoinstallMicrosoftSQLServer™2005ExpressEditionintheabsenceofasupporteddatabaseonyour
system. SQL Server 2005 Express Edition can be installed using your Systems Management Consoles CD before installing the management station software.
However,ITAssistantworkswithMicrosoftSQLServer2000DesktopEngine(MSDE2000),ifitisalreadyinstalledonyoursystem.IfyouareupgradingfromIT
Assistant 7.x to 8.0, you can use the existing MSDE 2000.
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Enabling CIM Discovery and Security in IT Assistant
Someapplications,suchasITAssistant,canusetheCommonInformationModel(CIM)protocol.IfyouusetheCIMprotocol,ensurethatitisinstalledand
enabled. For detailed information on configuring CIM for IT Assistant, see the Dell OpenManage IT Assistant User's Guide.
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Installing SNMP
The SNMP service must be installed and running on the IT Assistant system. SNMP (or CIM) must also be installed on the systems that you want to discover
andmanage.IfyouattempttoinstalltheITAssistantonasystemwithoutSNMP,theinstallationprogramstopsandpromptsyoutoinstallSNMP.Inaddition,
if you stop the SNMP service, the IT Assistant services also stop.
For information about installing SNMP on the IT Assistant management station, see the DellOpenManageIT Assistant User's Guide.
Installing, Upgrading, and Uninstalling Management Station Software on Systems
RunningSupportedWindowsOperatingSystems
Thissectionexplainshowtoinstall,upgrade,anduninstallManagementStationsoftwareonasystemthatisrunningasupportedWindowsoperatingsystem.
Iftheprerequisitesaremetonasystem,thedefaultfeaturesthatgetinstalledareITAssistant,BMCUtilities,andRemoteAccessControllerConsole.
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Prerequisite Checker
The setup program (setup.exe) will start the Prerequisite Checker program. The setup program is located in the windows directory on the Dell Systems
Management Consoles CD. The Prerequisite Checker program examines the prerequisite requirement for software features without launching the actual
installation. The Prerequisite Checker program displays a status window that provides information about your system's hardware and software that might
affect the installation and operation of software features.
ThePrerequisiteCheckerdisplaysthreetypesofmessages:informational,warning,anderrormessages.
l An informational message describes a condition of which you should be aware. It does not prevent a feature from being installed.
l A warning message describes a condition that prevents a software feature from being installed during Typical installation. It is recommended that you
resolve the condition causing the warning before proceeding with the installation of the software. If you decide to continue, you can select and install
the software using the Custom installation.
l An error message describes a condition of which you should be aware that prevents the software feature from being installed. You must resolve the
condition causing the error before proceeding with the installation of that software feature. If you do not resolve the issue, the software feature will not
beinstalled.
You can run the prerequisite check silently from the \windows\PreReqChecker directory, by executing RunPreReqChecks.exe /s. For further details on running
the Prerequisite Checker silently, see the section titled "Prerequisite Checker."
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Installing and Upgrading Management Station Software
This section explains how to install and upgrade Management Station software. The installation options are as follows:
l Use the setup program on the Dell Systems Management Consoles CDtoinstallorupgradeITAssistantandotherManagementStationsoftware.
l Use the unattended installation method through the msiexec.exeWindowsInstallerEngine(seeTable5-1) to install IT Assistant and other
ManagementStationsoftwareonmultiplesystems.
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Typical and Custom Installations
The Dell Systems Management Consoles CD features a Typical Setup option and a Custom Setup option for installing IT Assistant and other Management
Station software.
NOTE: Dell OpenManage Array Manager Console is not available under Windows if no previous Management Station software (with Array Manager
Console installed) is detected. It is only available for upgrade. Support for Array Manager Console will be discontinued in a future release.