Users Guide
SAS Controller ............................................................................................................................................................. 136
Migrating SAS Virtual Disks To Another System........................................................................................................... 136
17 Protecting Your Virtual Disk With A Hot Spare............................................................................137
Understanding Hot Spares................................................................................................................................................137
Setting Hot Spare Protection Policy................................................................................................................................137
Dedicated Hot Spare Protection Policy.....................................................................................................................137
Global Hot Spare Protection Policy........................................................................................................................... 138
Considerations For Hot Spare Protection Policy..................................................................................................... 138
Considerations For Enclosure Affinity....................................................................................................................... 138
18 Troubleshooting...................................................................................................................... 139
Common Troubleshooting Procedures........................................................................................................................... 139
Cables Attached Correctly..........................................................................................................................................139
System Requirements................................................................................................................................................. 139
Drivers And Firmware.................................................................................................................................................. 139
Isolate Hardware Problems.........................................................................................................................................140
Replacing A Failed Disk................................................................................................................................................140
Using The Physical Disk Online Command On Select Controllers.......................................................................... 141
Recovering From Removing The Wrong Physical Disk............................................................................................141
Resolving Microsoft Windows Upgrade Problems................................................................................................... 141
Virtual Disk Troubleshooting..............................................................................................................................................141
A Rebuild Does Not Work............................................................................................................................................ 141
A Rebuild Completes With Errors...............................................................................................................................142
Cannot Create A Virtual Disk......................................................................................................................................142
A Virtual Disk Of Minimum Size Is Not Visible To Windows Disk Management...................................................142
Virtual Disk Errors On Systems Running Linux.........................................................................................................142
Problems Associated With Using The Same Physical Disks For Both Redundant And Non-Redundant
Virtual Disks.............................................................................................................................................................. 143
Specific Problem Situations And Solutions.....................................................................................................................143
Physical Disk Is Offline Or Displays An Error Status................................................................................................ 143
Receive A Bad Block Alert With Replacement, Sense, Or Medium Error...................................................... 143
Alerts 2146 Through 2150 Received During A Rebuild Or While A Virtual Disk Is Degraded..............................144
Alerts 2146 Through 2150 Received While Performing IO, Consistency Check, Format, Or Other
Operation.................................................................................................................................................................. 144
Read And Write Operations Experience Problems.................................................................................................. 144
A Task Menu Option Is Not Displayed....................................................................................................................... 144
A Corrupt Disk Or Drive Message Suggests Running Autocheck During A Reboot........................................... 144
Erroneous Status And Error Messages After A Windows Hibernation................................................................. 144
Storage Management May Delay Before Updating Temperature Probe Status.................................................145
Storage Management May Delay Displaying Storage Devices After Reboot...................................................... 145
You Are Unable To Log Into A Remote System....................................................................................................... 145
Cannot Connect To Remote System Running Microsoft Windows Server 2003...............................................145
Reconfiguring A Virtual Disk Displays Error In Mozilla Browser............................................................................. 145
Physical Disks Are Displayed Under The Connector Object Instead Of The Enclosure Object.........................145
PCIe SSD Troubleshooting............................................................................................................................................... 146
Peripheral Component Interconnect Express Solid-State Drive Is Not Visible In The Operating System........146
PCIe SSD Is Not Visible In Disk Management In The Operating System..............................................................146
19 Frequently Asked Questions......................................................................................................147
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