Install Guide

I am getting the following error message while launching
systems management Install:
An older version of Server Administrator software is detected on this system. You must
uninstall all previous versions of Server Administrator applications before installing this
version
If you see this error when trying to launch systems management Install, it is recommended that you run the OMClean.exe program,
under the srvadmin\support\OMCleanup directory, to remove an older version of Server Administrator on the system.
When I run systems management Install, I see unreadable
characters on the Prerequisite check information screen.
When you run systems management Install in English, German, French, or Spanish and get unreadable characters on the Prerequisite
Check Information screen, ensure that the browser encoding has the default character set. Resetting the browser encoding to use the
default character set resolves the problem.
Where can I find the MSI log files?
By default, the MSI log files are stored in the path defined by the %TEMP% environment variable.
I downloaded the Server Administrator files for Windows
from the Support website and copied it to my own media.
When I tried to launch the SysMgmtx64.msi file, it failed.
What is wrong?
MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the DVD.
This property is set to srvadmin\windows\SystemsManagement for the managed system software MSI package. If you want to
make the own DVD you must ensure that the DVD layout stays the same. The SysMgmtx64.msi file must be located in the srvadmin
\windows\SystemsManagementx64. For more detailed information, go to msdn.microsoft.com and search for
MEDIAPACKAGEPATH Property
Does systems management Install support Windows
Advertised installation?
No. Systems management Install does not support Windows Advertised installation - the process of automatically distributing a program to
client computers for installation, through the Windows group policies.
How do I check the disk space availability during custom
installation?
In the Custom Setup screen, you must click an active feature to view the hard drive space availability or to change the installation
directory. For example, if Feature A is selected for installation (active) and Feature B is not active, the Change and Space buttons are
disabled if you click Feature B. Click Feature A to view the space availability or to change the installation directory.
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Frequently Asked Questions