Dell EMC OpenManage Installation Guide — Microsoft Windows Version 9.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2014 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................6 What’s new in this release.................................................................................................................................................6 Software Availability.................................................................................................................................................
Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server........... 34 Running Prerequisite Checker In CLI Mode..................................................................................................................34 Installing Managed System Software In CLI Mode......................................................................................................34 Uninstalling Systems Management Software........................................................
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this problem?...53 Is the time shown during installation or uninstallation by Windows Installer Services accurate?....................53 Can I launch my installation without running the prerequisite checker? How do I do that?............................53 How do I know what version of systems management software is installed on the system?.........................
1 Introduction This topic provides information about: • Installing Server Administrator on managed systems. • Installing and using the Remote Enablement feature. • Managing remote systems using Server Administrator Web Server. • Configuring the system before and during a deployment or upgrade. NOTE: If you are installing management station and managed system software on the same system, install identical software versions to avoid system conflicts.
• Support site—For more information, see www.dell.com/Support/Home. Systems Management Software Systems management software is a suite of applications that enables you to manage the systems by monitoring, notification, and remote access. Systems management software comprises of the ISO Dell EMC Systems Management Tools and Documentation image. NOTE: For more information about these ISO images, see Dell EMC Systems Management Tools And Documentation Installation Guide on www.dell.com/OpenManageManuals.
Component What is installed Deployment Scenario Systems to install on Administrator Storage Management User’s Guide in the docs directory. Command Line Interface (Management Interface) Command Line Interface of Server Instrumentation Install to provide local and remote system management solutions to manage Server and Storage instrumentation data using command-line interfaces. Supported systems. For a list of supported systems, see the Dell EMC OpenManage Systems Software Support Matrix.
Component QLogic SNMP Agent (NIC Interfaces) What is installed QLogic SNMP Agent Deployment Scenario Systems to install on information about Broadcom NICs. installed and which are running on Windows operating system. Install to enable Server Administrator to obtain information about QLogic NICs. Only on systems on which Server Instrumentation is installed and which are running on Windows operating system.
• The Server Update Utility User's Guide provides information about using the Server Update Utility. • The Dell EMC OpenManage Systems Management Tools and Documentation software contains readme files for applications found on the media. NOTE: If the product does not perform as expected or you do not understand a procedure described in this guide, see Getting Help in the system’s Hardware Owner’s Manual.
2 Preinstallation Setup Ensure that you perform the following before installing Server Administrator: • Read the installation instructions for the operating system. • Read the Installation Requirements to ensure that the system meets or exceeds the minimum requirements. • Read the applicable readme files and the Dell EMC OpenManage Systems Software Support Matrix. • Close all applications running on the system before installing the Server Administrator applications.
Return Code Description 3 An error condition, or conditions, is associated with the software. Resolve the conditions causing the error before proceeding with the installation of the software. If you do not resolve the issues, the software is not installed. —1 A Microsoft Windows Script Host (WSH) error. The prerequisite checker does not run. —2 The operating system is not supported. The prerequisite checker does not run. —3 The user does not have Administrator privileges.
Installation Requirements This section describes the general requirements of the Server Administrator and provides information on supported operating systems and web browsers. NOTE: Prerequisites specific to an operating system are listed as part of the installation procedures. Supported Operating Systems And Web Browsers For information about supported operating systems and web browsers, see the Dell EMC OpenManage Systems Software Support Matrix at www.dell.com/OpenManageManuals .
• • • Monitor with a minimum screen resolution of 800 x 600. The recommended screen resolution is at least 1024 x 768. The Server Administrator Remote Access Controller service requires remote access controller (RAC) installed on the managed system. See the relevant Remote Access Controller User’s Guide for complete software and hardware requirements.
i —Status message c — Initial UI parameter e — All error message w — Non-fatal warning a — Startup of action r — Action-specific record m — Out-of-memory or fatal exit information u — User request p — Terminal property + — Append to existing file ! — Flush each line to the log "*" — Wildcard, log all information except for the v option. To include the v option, specify "/l*v". Once activated, the log files are generated in the %TEMP% directory.
• Supported Systems Management Protocol Standards Secure Port Server And Security Setup This section contains the following topics: • Setting User and Server Preferences • x 509 Certificate Management Setting User And Server Preferences You can set user and secure port server preferences for Server Administrator from the Preferences web page. Click General Settings and click either the User tab or Web Server tab. X.
Installing WinRM On Windows Server, Windows client operating system, and WinRM 2.0 is installed by default. On Windows Server, WinRM 1.1 is installed by default. Certificate Authority Signed Self-Signed Certificate You need a certificate signed by a CA or a self‑signed certificate (generated using the SelfSSL tool) to install and configure the Remote Enablement feature on the system. NOTE: It is recommended that you use a certificate signed by a CA.
NOTE: To configure user authorization — For WinRM and WMI Servers, you must login with administrator privileges. - For Windows Server operating systems, you must login as a built-in Administrator, Domain Administrator, or user who is a part of Domain Admins and Domain Users group. NOTE: The administrator is configured by default. WinRM To configure user authorization for WinRM servers: 1 Click Start > Run. 2 Type winrm configsddl and click OK. If you are using WinRM 2.0, type winrm configsddl default.
3 Check the value of the MaxEnvelopeSizekb attribute.
3 Installing Managed System Software On Microsoft Windows Operating Systems On Microsoft Windows, an autorun utility is displayed when you insert the Dell EMC OpenManage Systems Management Tools and Documentation software. This utility allows you to choose the systems management software you want to install on the system. If the autorun program does not start automatically, use the autorun program from the DVD root or the setup program in the srvadmin \windows directory on the Dell EMC OpenManage Systems Ma
You want to Select Manage and monitor the current system on the Simple Network Management Protocol Interface. Server Instrumentation and SNMP. Manage and monitor the current system from a remote system. Remote Enablement For systems running on Microsoft Windows, Remote Enablement is under the Server Instrumentation option. You must then install the Server Administrator Web Server on the remote system. View the status of local and remote storage attached to a managed Storage Management.
• Deployment Scenarios for Server Administrator • Optional Command Line Settings Typical Installation When you access the Server Administrator installation from the prerequisite checker and select the Typical Setup option, the setup program installs the following managed system software features: • Server Administrator Web Server • Server Instrumentation • Storage Management • Command Line Interface • WMI • SNMP • Operating System Logging • DRAC Command Line Tools • Intel SNMP Agent •
To perform a custom installation: 1 Log in as a built-in Administrator, Domain Administrator, or user who is a part of Domain Admins and Domain Users group, to the system on which you want to install the system management software. 2 Close all open applications and disable any virus-scanning software. 3 Mount the Dell EMC OpenManage Systems Management Tools and Documentation software into the system's DVD drive. The autorun menu is displayed.
If you are prompted to reboot the system, select from the following reboot options to make the installed managed system software services available for use: • Yes, reboot my system now. • No, I will reboot my system later. NOTE: If you have selected Remote Enablement during installation, an error message A provider, WinTunnel, has been registered in the Windows Management Instrumentation namespace ROOT\dcim\sysman to use the LocalSystem account.
Distributing The Entire DVD as The Typical Unattended Installation Package 1 Distribute the entire image of the Systems Management Tools and Documentation DVD to the target systems. 2 Configure the ISV distribution software to execute the msiexec.exe /i DVD Drive\<64–bit MSI path on the DVD>/qn command from the DVD image. The program executes to install Server Administrator on each remote system. 3 Reboot each remote system to enable Server Administrator.
NOTE: See support.microsoft.com for details about all the command-line switches for the Windows Installer Tools. Table 5. Command Line Settings for MSI Installer Setting Result /i This command installs or configures a product. /i SysMgmtx64.msi – Installs the Server Administrator software. /i .msi /qn This command carries out a fresh installation. /x This command uninstalls a product. /x SysMgmtx64.
Setting Result / i SysMgmtx64.msi INSTALLDIR=c:\OpenManage /qn – installs a product to a specific location where c:\OpenManage is the install location. CP_MESSAGE_FORMAT= This command sets the alert message type to Enhanced Message Format (recommended) or Traditional Message Format. For example, running msiexec.exe /i SysMgmtx64.msi /qn installs Server Administrator features on each remote system based on the system's hardware configuration.
Feature ID iDRAC (for Description 11th generation of PowerEdge servers) Integrated DRAC Command Line Tools iDRAC12G (for 12th generation of PowerEdge servers) Integrated DRAC Command Line Tools SI Server Instrumentation RmtMgmt Remote Enablement CLI Command Line Interface of Server Instrumentation WMI Windows Management Instrumentation Interface of Server Instrumentation SNMP Simple Network Management Protocol Interface of Server Instrumentation OSLOG Operating System Logging SA Installs
You cannot roll back an installation once it is completed; transacted installation is only intended as a safety net that protects the system during an installation session. If you want to remove an installed application, you should uninstall that application. NOTE: Driver installation and removal is not executed as part of the installation transaction and therefore cannot be rolled back if a fatal error occurs during execution.
NOTE: There is no upgrade support from existing OM version to OM 9.1.2. 1 Mount the Dell EMC OpenManage Systems Management Tools and Documentation image onto the system's DVD drive. The autorun menu is displayed. 2 Select Server Administrator and click Install. If the autorun program does not start automatically, go to the srvadmin\windows directory on the DVD, and run the setup.exe file.
Repair If you want to repair an installed Server Administrator component that is damaged: 1 Navigate to the Windows Control Panel. 2 Click Add/Remove Programs. 3 Click Server Administrator and click Change. The Welcome to the Install Wizard for Server Administrator dialog box is displayed. 4 Click Next. The Program Maintenance dialog box is displayed. 5 Select the Repair option and click Next. The Ready to Repair the Program dialog box is displayed.
When the selected features are uninstalled, the Install Wizard Completed dialog box is displayed. 6 Click Finish to exit the Server Administrator uninstallation. If you are prompted to reboot the system, select from the following reboot options: • Yes, reboot my system now. • No, I will reboot my system later. All Server Administrator features are uninstalled.
The program executes to uninstall managed systems software on each remote system. 3 Reboot each remote system to complete uninstallation. Unattended Uninstall Command Line Settings The Command Line Settings for MSI Installer table shows the unattended uninstall command line settings available for unattended uninstallation. Type the optional settings on the command line after msiexec.exe /x SysMgmtx64.msi with a space between each setting. For example, running msiexec.exe /x SysMgmtx64.
4 Installing Managed System Software On Microsoft Windows Server and Microsoft HyperV Server The Server Core installation option of the Microsoft Windows Server and Hyper-V Server operating system provides a minimal environment for running specific server roles that reduce the maintenance and management requirements and the attack surface for those server roles. A Windows Server or Hyper-V Server installation installs only a subset of the binaries that are required by the supported server roles.
Optional Command Line Settings Uninstalling Systems Management Software To uninstall managed system software, type msiexec /x SysMgmtx64.msi at the command prompt.
5 Using Microsoft Active Directory If you use Active Directory service software, configure it to control access to the network. The Active Directory database is modified to support remote management authentication and authorization. Server Administrator, as well as Integrated Remote Access Controllers (iDRAC), Remote Access Controllers (RAC), can now interface with Active Directory. With this tool, you can add and control users and privileges from one central database.
authentication and authorization with Active Directory. The administrator must also add the system to at least one Association Object for users to authenticate. The following figure illustrates that the Association Object provide the connection that is needed for all of the authentication and authorization. Figure 1. Typical Setup for Active Directory Objects In addition, you can set up Active Directory objects in a single domain or in multiple domains.
Figure 2. Setting Up RAC Active Directory Objects in a Single Domain Setting Up Objects In A Single Domain To set up the objects in a single domain scenario, perform the following tasks: 1 Create two Association Objects. 2 Create two RAC Product Objects, RAC1 and RAC2, to represent the two DRAC 4 cards. 3 Create two Privilege Objects, Priv1 and Priv2, in which Priv1 has all privileges (administrator) and Priv2 has login privileges. 4 Group User1 and User2 into Group1.
Figure 3. Setting Up RAC Active Directory Objects In Multiple Domains Setting Up RAC Active Directory Objects In Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1 Ensure that the domain forest function is in Native mode. 2 Create two Association Objects, AO1 (of Universal scope) and AO2, in any domain. 3 Create two RAC Device Objects, RAC1 and RAC2, to represent the two remote systems.
Figure 4. Setting up Server Administrator Active Directory Objects In Multiple Domains Setting Up Server Administrator Active Directory Objects For Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1 Ensure that the domain forest function is in Native mode. 2 Create two Association Objects, AO1 and AO2, in any domain. The figure shows the objects in Domain1. 3 Create two Server Administrator Products, sys1 and sys2, to represent the two systems.
Configuring The Active Directory Product Name To configure the Active Directory product name: 1 Locate the omsaoem.ini file in the installation directory. 2 Edit the file to add the line adproductname=text, where text is the name of the product object that you created in Active Directory. For example, the omsaoem.ini file contains the following syntax if the Active Directory product name is configured to omsaApp.
Using The Dell Schema Extender To use the Dell Schema Extender perform the following tasks: CAUTION: The Dell Schema Extender uses the SchemaExtenderOem.ini file. To ensure that the Dell Schema Extender utility functions properly, do not modify the name or the contents of this file. 1 Click Next on the Welcome screen. 2 Read the warning and click Next. 3 Select Use Current Log In Credentials or enter a user name and password with schema administrator rights.
Table 11. dellPrivileges Class Elements Description OID 1.2.840.113556.1.8000.1280.1.1.1.4 Description This class is used as a container Class for the Privileges (Authorization Rights). Class Type Structural Class SuperClasses User Attributes dellRAC4Privileges dellRAC3Privileges dellOmsaAuxClass Table 12. dellProduct Class Elements Description OID 1.2.840.113556.1.8000.1280.1.1.1.5 Description This is the main class from which all the products are derived.
Elements Description Class Type Structural Class SuperClasses dellProduct Attributes dellAssociationMembers Table 15. General Attributes Added to the Active Directory Schema Attribute Name/Description Assigned OID/Syntax Object Identifier Single Valued dellPrivilegeMember 1.2.840.113556.1.8000.1280.1.1.2.1 FALSE List of dellPrivilege Objects that belong to this Attribute. Distinguished Name (LDAPTYPE_DN 1.3.6.1.4.1.1466.115.121.1.12) dellProductMembers 1.2.840.113556.1.8000.1280.1.1.2.
Active Directory Users And Computers Snap-In When you extend the schema in Active Directory, extend the Active Directory Users and Computers snap-in so that the administrator can manage Products, Users and User Groups, Associations, and Privileges. Extend the snap-in once, even if you have added more than one schema extension. Install the snap-in on each system that you intend to use for managing these objects.
NOTE: When adding Universal-type Product Groups from separate domains, create an Association object with Universal scope. The default Association objects created by the Schema Extender utility are domain Local Groups and do not work with Universaltype Product Groups from other domains. 1 In the Console Root (MMC) window, right-click a container. 2 Select New. 3 Select a RAC or Server Administrator object, depending on what you have installed. The New Object window is displayed.
You can add groups of Users and Products. You can create related groups in the same way that you created other groups. To Add Users Or User Groups 1 Right-click the Association Object and select Properties. 2 Select the Users tab and click Add. 3 Type the User or User Group name or browse to select and click OK. Click the Privilege Object tab to add the privilege object to the association that defines the user’s or user group’s privileges when authenticating to a system.
Table 17. Active Directory Service Configuration Parameters name=value pair Description prodname= Specifies the software product to which you want to apply the Active Directory configuration changes. Prodname refers to the name of the product defined in omprv64.ini. For Server Administrator, it is omsa. enable= true: Enables Active Directory service authentication support. false: Disables Active Directory service authentication support.
6 Frequently Asked Questions What ports do systems management applications use? The Server Administrator uses the default port 1311. These ports are configurable. For port information of a particular component, see the User Guide of that respective component.
How do I complete the installation if it is aborted during the x86 to x64 upgrade install? If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear. To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs. Select Change on the Server Administrator installation and select the Repair option.
When launching the Systems Management Install, an error message may display, stating a failure to load a specific library, a denial of access, or an initialization error. An example of installation failure during Systems Management Install is "failed to load OMIL64.DLL." What do I do? This is most likely due to insufficient Component Object Model (COM) permissions on the system. To remedy this situation, see the article support.installshield.com/kb/view.
I downloaded the Server Administrator files for Windows from the Support website and copied it to my own media. When I tried to launch the SysMgmtx64.msi file, it failed. What is wrong? MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the DVD. This property is set to srvadmin\windows\SystemsManagement for the managed system software MSI package. If you want to make the own DVD you must ensure that the DVD layout stays the same.
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this problem? An error occurred while attempting to execute a Visual Basic Script. Please confirm that Visual Basic files are installed correctly. This error occurs when the prerequisite checker calls the systems management script, vbstest.vbs (a Visual Basic script), to verify the installation environment, and the script fails. The possible causes are: • Incorrect Internet Explorer Security Settings.
Where can I see the Server Administrator features that are currently installed on my system? Navigate to the Windows Control Panel and double-click Add/Remove Programs to view the Server Administrator features that are currently installed. What are the names of all the systems management features under Windows? The following table lists the names of all systems management features and their corresponding names in Windows. Table 18.
