Install Guide

What do I do when the creation of WinRM listener fails with the following error message?
The CertificateThumbprint property must be empty when the SSL configuration will be shared
with another service
This error occurs when the Internet Information Server (IIS) is already installed and configured for HTTPS communication. Details about
coexistence of IIS and WinRM is available at technet.microsoft.com/en-us/library/cc782312.aspx.
In this case, use the following command to create a HTTPS Listener with the CertificateThumbprint empty:
winrm create winrm/config/Listener?Address=*+Transport=HTTPS
@{Hostname="<host_name>";CertificateThumbprint=""}
What are the firewall-related configuration that needs to be done for WinRM?
With firewall turned ON, WinRM must be added to the firewall exclusion list to allow TCP port 443 for HTTPS traffic.
When launching the Systems Management Install, an error message may display, stating a failure to load a specific library, a
denial of access, or an initialization error. An example of installation failure during Systems Management Install is "failed to
load OMIL64.DLL." What do I do?
This is most likely due to insufficient Component Object Model (COM) permissions on the system. To remedy this situation, see the article
support.installshield.com/kb/view.asp?articleid=Q104986
The Systems Management Install may also fail if a previous installation of systems management software or some other software product
was unsuccessful. Delete the following temporary windows installer registry, if present:
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
I get a misleading warning or error message during systems management installation.
If you have insufficient disk space on the Windows system drive, you may encounter misleading warning or error messages when you run
systems management Install. Additionally, windows installer requires space to temporarily extract the installer package to the %TEMP%
folder. Ensure that you have sufficient disk space (100 MB or more) on the system drive prior to running systems management Install.
I am getting the following error message while launching systems management Install:
An older version of Server Administrator software is detected on this system. You must
uninstall all previous versions of Server Administrator applications before installing this
version
If you see this error when trying to launch systems management Install, it is recommended that you run the OMClean.exe program,
under the
srvadmin\support\OMCleanup directory, to remove an older version of Server Administrator on the system.
When I run systems management Install, I see unreadable characters on the Prerequisite check information screen.
When you run systems management Install in English, German, French, or Spanish and get unreadable characters on the Prerequisite
Check Information screen, ensure that the browser encoding has the default character set. Resetting the browser encoding to use the
default character set resolves the problem.
Where can I find the MSI log files?
By default, the MSI log files are stored in the path defined by the %TEMP% environment variable.
I downloaded the Server Administrator files for Windows from the Support website and copied it to my own media. When I
tried to launch the SysMgmtx64.msi file, it failed. What is wrong?
MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the DVD.
This property is set to srvadmin\windows\SystemsManagement for the managed system software MSI package. If you want to
make the own DVD you must ensure that the DVD layout stays the same. The SysMgmtx64.msi file must be located in the srvadmin
\windows\SystemsManagementx64. For more detailed information, go to msdn.microsoft.com and search for
MEDIAPACKAGEPATH Property
Frequently Asked Questions
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