Install Guide

Frequently Asked Questions

What ports do systems management applications use?

The Server Administrator uses the default port 1311. These ports are configurable. For port information of a particular component, see the

User Guide of that respective component.

When I run virtual media on the iDRAC controller over a Wide Area Network (WAN) with low bandwidth and latency,

launching Systems Management Install directly on the virtual media failed, what do I do?

Copy the web install package to the local system and then launch systems management Install.

Do I need to uninstall the Adaptec Fast Console application installed on the system before installing the Server

Administrator Storage Management Service?

Yes, if you already have Adaptec Fast Console installed on the system, you must uninstall this application before installing the Server

Administrator Storage Management Service.

Topics:

• Microsoft Windows

Microsoft Windows

How do I install 64 bit if there is a failure during upgrade install from x86 to x64?

If the OpenManage 9.1.x upgrade installation from x86 to x64 fails, perform the following steps:

1. Run the OMCleanup.exe from the OMDVD to clean the residual Server Administrator installation files from the system.

2. Install Server Administrator again.

NOTE:

The saved preferences and certificates from the previous installation will be stored in the path

C:\ProgramData\Dell\ServerAdministrator folder.

3. Copy the contents of the folder to the current successful installation folder and restart the webserver. All the preferences and

certificate will be restored.

How do I complete the installation if it is aborted during the x86 to x64 upgrade install?

If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear. To resolve this issue,

Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs. Select Change

on the Server Administrator installation and select the Repair option.

How do I fix a faulty installation of Server Administrator?

You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall:

1. Find out the version of Server Administrator that was previously installed.

2. Download the installation package for that version.

3. Locate <SysMgmtx64>.msi and enter the following command at the command prompt to force a reinstall.

msiexec /i SysMgmtx64.msi REINSTALL=ALL REINSTALLMODE=vomus

4. Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed,

select all of them and perform the installation.

NOTE:

If you installed Server Administrator in a non-default directory, make sure to change it in Custom Setup as

well.

Once the application is installed, you can uninstall it from Add/Remove Programs.

40 Frequently Asked Questions