Install Guide

• WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system installation, by default. Download WSH
from msdn.microsoft.com.
Is the time shown during installation or uninstallation by
Windows Installer Services accurate?
No. During installation or uninstallation, the Windows Installer Service may display the time remaining for the current task to complete. This
is only an approximation by the Windows Installer Engine based on varying factors.
Can I launch my installation without running the
prerequisite checker? How do I do that?
Yes, you can. For example, you can run the MSI of the managed system software, directly from srvadmin\windows
\SystemsManagementx64. In general, it is not a good idea to bypass the prerequisite checker as there could be important information
that you would not know otherwise.
How do I know what version of systems management
software is installed on the system?
Navigate to the Windows Control Panel and double-click Add/Remove Programs and select systems management software. Select
the link for support information.
Where can I see the Server Administrator features that are
currently installed on my system?
Navigate to the Windows Control Panel and double-click Add/Remove Programs to view the Server Administrator features that are
currently installed.
What are the names of all the systems management
features under Windows?
The following table lists the names of all systems management features and their corresponding names in Windows.
Table 18. Systems Management Features — Windows
Feature Name in WIndows
Managed System Services
Server Administrator Instrumentation Service
DSM SA Data Manager
DSM SA Event Manager
Server Administrator
DSM SA Connection Service
DSM SA Shared Services (Disabled by default)
44 Frequently Asked Questions