Install Guide

3. Copy the contents of the folder to the current successful installation folder and restart the webserver. All the preferences and
certificate will be restored.
How do I complete the installation if it is aborted during
the x86 to x64 upgrade install?
If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear. To resolve this issue,
Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs. Select Change
on the Server Administrator installation and select the Repair option.
How do I fix a faulty installation of Server Administrator?
You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall:
1. Find out the version of Server Administrator that was previously installed.
2. Download the installation package for that version.
3. Locate <SysMgmtx64>.msi and enter the following command at the command prompt to force a reinstall.
msiexec /i SysMgmtx64.msi REINSTALL=ALL REINSTALLMODE=vomus
4. Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed,
select all of them and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory, make sure to change it in Custom Setup as
well.
Once the application is installed, you can uninstall it from Add/Remove Programs.
What do I do when the creation of WinRM listener fails
with the following error message?
The CertificateThumbprint property must be empty when the SSL configuration will be shared
with another service
This error occurs when the Internet Information Server (IIS) is already installed and configured for HTTPS communication. Details about
coexistence of IIS and WinRM is available at technet.microsoft.com/en-us/library/cc782312.aspx.
In this case, use the following command to create a HTTPS Listener with the CertificateThumbprint empty:
winrm create winrm/config/Listener?Address=*+Transport=HTTPS
@{Hostname="<host_name>";CertificateThumbprint=""}
What are the firewall-related configuration that needs to
be done for WinRM?
With firewall turned ON, WinRM must be added to the firewall exclusion list to allow TCP port 443 for HTTPS traffic.
When launching the Systems Management Install, an error
message may display, stating a failure to load a specific
library, a denial of access, or an initialization error. An
example of installation failure during Systems
Frequently Asked Questions
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