Release Notes

User Notes for Supported Red Hat Enterprise Linux,

SUSE Linux Enterprise Server and VMware ESX

Operating Systems

• The OpenIPMI device driver used by Server Administrator will conflict with the Intel IMB device driver. Uninstall the IMB driver before

installing Server Administrator.

• When Server Administrator is installed on a system, dependency issues related to RPMs may occur. To resolve these issues, install the

missing RPMs from SYSMGMT/srvadmin/linux/RPMS/supportRPMS. If the RPMs are not available in this directory, install

these from the operating system media. (341495)

• Conflicting version requirements for libsmbios library Server Administrator is dependent on libsmbios. On Linux OS variants, if there is a

mismatch in the version requirement of libsmbios, installing Server Administrator results in warnings. It is recommended to uninstall

libsmbios versions (and the dependent software) before installing Server Administrator.

Known Issues and Workarounds

The following subsections list the currently known issues.

Known Issues on Microsoft Windows operating systems

NOTE:

OpenManage 9.1.2 does not support upgrade installation.

Issue description: The Dell Remote Access Controller (DRAC) tools upgrade fails when you try to upgrade to 9.1.2 from any previous

versions. However, the DRAC tools upgrade to 9.1.3 is supported. Therefore, it is recommended to upgrade to 9.1.3 from any previous

versions.

Issue description: On Microsoft Windows operating system, SNMP walk stops working in a 32-bit to 64-bit upgrade installation.

Issue description: SNMP MIB walk does not display any information in an upgrade from 32-bit to 64-bit version of OpenManage 9.1.

Resolution: To resolve the issue, add this registry entry to the windows registry and restart OS SNMP service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents]

"SysMgmtDataEngine"="SOFTWARE<\\Dell Computer Corporation\\OpenManage\\DataEngine\\SNMP Agent\

\CurrentVersion>".

Issue description: (JIT-80450) On Microsoft Windows operating system, in an upgrade from 32-bit to 64-bit, if SysMgmtx64.msi is

directly double-clicked and launched, upgrade will fail with a rollback.

Resolution: To avoid the failure, use setup.exe or run SysMgmtx64.msi with elevated rights (run as Administrator).

Issue description: If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear.

Resolution: To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add

Remove Programs. Select Repair on the Server Administrator installation.

Issue description: If the OpenManage 9.1 upgrade installation from 32-bit to 64-bit fails, perform the following steps:

1. Run the OMCleanup.exe from the OMDVD to clean the residual Server Administrator installation files from the system.

2. Install Server Administrator again.

NOTE:

The saved preferences and certificates from the previous installation will be stored in C:\ProgramData\Dell

\ServerAdministrator folder.

3. Copy the contents of the folder to the current successful installation folder and restart the webserver. All the preferences and

certificate will be restored.

Issue description: Server Administrator launch using the desktop icon fails in a remote desktop session. (BITS053605/JIT-95549)

When Server Administrator is deployed to a system with an active remote desktop session, launching Server Administrator in that session

fails with the error message: The program cannot start because libxml2.dll is missing from your computer or The program cannot

start because omacs64.dll is missing from your computer. To fix this issue, reinstall the program.

Resolution: To resolve this issue:

• Log off from the remote session and login again. (or)

• Perform the following steps in the same remote session:

Dell EMC OpenManage Installation and Management Release Notes Version 9.1.2