Dell EMC OpenManage Installation Guide — Microsoft Windows Version 9.1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................6 What’s new in this release.................................................................................................................................................6 Software Availability.................................................................................................................................................
Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server........... 34 Running Prerequisite Checker In CLI Mode..................................................................................................................34 Installing Managed System Software In CLI Mode......................................................................................................34 Uninstalling Systems Management Software........................................................
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this problem?...52 Is the time shown during installation or uninstallation by Windows Installer Services accurate?.................... 52 Can I launch my installation without running the prerequisite checker? How do I do that?............................52 How do I know what version of systems management software is installed on the system?.........................
1 Introduction This topic provides information on: • Installing Server Administrator on managed systems. • Installing and using the Remote Enablement feature. • Managing remote systems using Server Administrator Web Server. • Configuring the system before and during a deployment or upgrade. NOTE: If you are installing management station and managed system software on the same system, install identical software versions to avoid system conflicts.
Software Availability The Server Administrator software can be installed from: • Systems Management Tools and Documentation software • Support site — For more information, see dell.com/support/home. Systems Management Software Systems management software is a suite of applications that enables you to manage the systems with proactive monitoring, notification, and remote access.
Component What is installed Deployment Scenario Systems to install on NOTE: If you choose to install only Server Instrumentation, you must also install one of the Management Interfaces or the Server Administrator Web Server. Storage Management Server Administrator Storage Management Install to implement hardware RAID solutions and configure the storage components attached to the system.
Component What is installed Deployment Scenario Systems to install on iDRAC (depending on the type of the system) speed. Remote Access Instrumentation or Management Controller also logs event data Interface. and the most recent crash screen (available only on systems running Windows operating system) to help you diagnose the probable cause of a system crash.
• The Dell EMC OpenManage Server Administrator CIM Reference Guide documents the Common Information Model (CIM) provider, which is an extension of the standard management object format (MOF) file. This guide explains the supported classes of management objects. • TheDell EMC OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed on the Server Administrator home page Alert log, or on the operating system’s event viewer.
2 Preinstallation Setup Ensure that you perform the following before installing Server Administrator: • Read the installation instructions for the operating system. • Read the Installation Requirements to ensure that the system meets or exceeds the minimum requirements. • Read the applicable readme files and the Dell EMC OpenManage Systems Software Support Matrix. • Close all applications running on the system before installing the Server Administrator applications.
Return Code Description 3 An error condition, or conditions, is associated with the software. Resolve the conditions causing the error before proceeding with the installation of the software. If you do not resolve the issues, the software is not installed. —1 A Microsoft Windows Script Host (WSH) error. The prerequisite checker does not run. —2 The operating system is not supported. The prerequisite checker does not run. —3 The user does not have Administrator privileges.
Installation Requirements This section describes the general requirements of the Server Administrator and provides information on supported operating systems and web browsers. NOTE: Prerequisites specific to an operating system are listed as part of the installation procedures. Supported Operating Systems And Web Browsers For information on supported operating systems and web browsers, see the Dell EMC OpenManage Systems Software Support Matrix .
• • The Server Administrator Remote Access Controller service requires remote access controller (RAC) installed on the managed system. See the relevant Remote Access Controller User’s Guide for complete software and hardware requirements. NOTE: The RAC software is installed as part of the Typical Setup installation option, provided the managed system meets all of the RAC installation prerequisites.
i —Status message c — Initial UI parameter e — All error message w — Non-fatal warning a — Startup of action r — Action-specific record m — Out-of-memory or fatal exit information u — User request p — Terminal property + — Append to existing file ! — Flush each line to the log "*" — Wildcard, log all information except for the v option. To include the v option, specify "/l*v". Once activated, the log files are generated in the %TEMP% directory.
• Supported Systems Management Protocol Standards Secure Port Server And Security Setup This section contains the following topics: • Setting User and Server Preferences • x 509 Certificate Management Setting User And Server Preferences You can set user and secure port server preferences for Server Administrator from the Preferences web page. Click General Settings and click either the User tab or Web Server tab. X.
Installing WinRM On Windows Server, Windows client operating system, and WinRM 2.0 is installed by default. On Windows Server, WinRM 1.1 is installed by default. Certificate Authority Signed Self-Signed Certificate You need a certificate signed by a CA or a self‑signed certificate (generated using the SelfSSL tool) to install and configure the Remote Enablement feature on the system. NOTE: It is recommended that you use a certificate signed by a CA.
NOTE: To configure user authorization — For WinRM and WMI Servers, you must login with administrator privileges. - For Windows Server operating systems, you must login as a built-in Administrator, Domain Administrator, or user who is a part of Domain Admins and Domain Users group. NOTE: The administrator is configured by default. WinRM To configure user authorization for WinRM servers: 1 Click Start > Run. 2 Type winrm configsddl and click OK. If you are using WinRM 2.0, type winrm configsddl default.
3 Check the value of the MaxEnvelopeSizekb attribute.
3 Installing Managed System Software On Microsoft Windows Operating Systems On Microsoft Windows, an autorun utility is displayed when you insert the Dell EMC OpenManage Systems Management Tools and Documentation software. This utility allows you to choose the systems management software you want to install on the system. If the autorun program does not start automatically, use the autorun program from the DVD root or the setup program in the srvadmin \windows directory on the Dell EMC OpenManage Systems Ma
You want to Select Manage and monitor the current system on the Simple Network Management Protocol Interface. Server Instrumentation and SNMP. Manage and monitor the current system from a remote system. Remote Enablement For systems running on Microsoft Windows, Remote Enablement is under the Server Instrumentation option. You must then install the Server Administrator Web Server on the remote system. View the status of local and remote storage attached to a managed Storage Management.
• Deployment Scenarios for Server Administrator • Optional Command Line Settings Typical Installation When you access the Server Administrator installation from the prerequisite checker and select the Typical Setup option, the setup program installs the following managed system software features: • Server Administrator Web Server • Server Instrumentation • Storage Management • Command Line Interface • WMI • SNMP • Operating System Logging • DRAC Command Line Tools • Intel SNMP Agent •
6 Click Next. The Software License Agreement is displayed. 7 Click I accept the terms in the license agreement and then click Next. The Setup Type dialog box is displayed. 8 Select Custom and click Next. The Custom Setup dialog box is displayed. 9 Select the required software features you want to install on the system. If you are installing Server Administrator on an unsupported system, the installer displays only the Server Administrator Web Server option.
Unattended installation enables you to simultaneously install Server Administrator on multiple systems. Perform an unattended installation by creating a package that contains the necessary managed system software files. The unattended installation option also provides several features that enable you to configure, verify, and view information about unattended installations.
Related Links: Customization Parameters Distributing Custom Unattended Installation Packages For distributing custom unattended installation packages: 1 Configure the ISV distribution software to execute the batch script once the installation package is distributed. 2 Use the ISV distribution software to distribute the custom unattended installation package to the remote systems. The batch script installs Server Administrator along with specified features on each remote system.
Setting Result /qr – reduced UI. This option is used for unattended installation while displaying a modal dialog box showing install progress. /qf – full UI. This option is used for standard attended installation. /f[p|o|e|d|c|a|u |m|s|v] This command repairs a product. /fp – This option reinstalls a product if a file is missing. /fo – This option reinstalls a product if a file is missing or if an older version of a file is installed.
You can include the REINSTALL customization parameter on the command line and assign the feature ID (IDs) of the software feature that you want to reinstall. For example, msiexec.exe /i SysMgmtx64.msi REINSTALL=BRCM /qn This command runs the installation for Systems Management and reinstalls only the Broadcom agent, in an unattended but not silent mode. You can include the REMOVE customization parameter on the command line and assign the feature ID (IDs) of the software feature that you want to uninstall.
MSI Return Code An application event log entry is recorded in the SysMgmt.log file. The following table shows some of the error codes returned by the msiexec.exe Windows Installer Engine. Table 7. Windows Installer Return Codes Error Code Value Description ERROR_SUCCESS 0 The action is completed successfully. ERROR_INVALID_PARAMETER 87 One of the parameters was invalid. ERROR_INSTALL_USEREXIT 1602 The user canceled the installation.
Upgrading Managed System Software The Systems Management installer provides an Upgrade option for upgrading Server Administrator and other managed system software. The setup program runs the prerequisite checker, which uses the system's PCI bus to search for installed hardware, such as controller cards. The setup program installs or upgrades all of the managed system software features that are appropriate for the particular system's hardware configuration.
5 Click I accept the terms in the license agreement and Next if you agree. The Setup Type dialog box is displayed. 6 Continue the installation from step 8 as mentioned in the Custom Installation section. Modify If you want to add or remove Server Administrator components: 1 Navigate to the Windows Control Panel. 2 Click Add/Remove Programs. 3 Click Server Administrator and click Change. The Welcome to the Install Wizard for Server Administrator dialog box is displayed. 4 Click Next.
6 Click Install to install the selected software features. The Installing Server Administrator screen is displayed and provides the status and progress of the software features being installed. When the selected features are installed, the Install Wizard Completed dialog box is displayed. 7 Click Finish to exit the Server Administrator installation. If you are prompted to reboot the system, select from the following reboot options: • Yes, reboot my system now. • No, I will reboot my system later.
Uninstalling Managed System Software Features Using The Operating System Perform the following tasks to uninstall managed system software features using the operating system. 1 Navigate to the Windows Control Panel. 2 Click Add/Remove Programs. 3 Click Server Administrator, and then click Remove. The Add or Remove Programs dialog box is displayed. 4 Click Yes to confirm uninstallation of Server Administrator.
Unattended Uninstall Command Line Settings The Command Line Settings for MSI Installer table shows the unattended uninstall command line settings available for unattended uninstallation. Type the optional settings on the command line after msiexec.exe /x SysMgmtx64.msi with a space between each setting. For example, running msiexec.exe /x SysMgmtx64.msi /qb runs the unattended uninstallation, and displays the unattended uninstallation status while it is running. Running msiexec.exe /x SysMgmtx64.
4 Installing Managed System Software On Microsoft Windows Server and Microsoft HyperV Server The Server Core installation option of the Microsoft Windows Server and Hyper-V Server operating system provides a minimal environment for running specific server roles that reduce the maintenance and management requirements and the attack surface for those server roles. A Windows Server or Hyper-V Server installation installs only a subset of the binaries that are required by the supported server roles.
Optional Command Line Settings Uninstalling Systems Management Software To uninstall managed system software, type msiexec /x SysMgmtx64.msi at the command prompt.
5 Using Microsoft Active Directory If you use Active Directory service software, configure it to control access to the network. The Active Directory database is modified to support remote management authentication and authorization. Server Administrator, as well as Integrated Remote Access Controllers (iDRAC), Remote Access Controllers (RAC), can now interface with Active Directory. With this tool, you can add and control users and privileges from one central database.
authentication and authorization with Active Directory. The administrator must also add the system to at least one Association Object for users to authenticate. The following figure illustrates that the Association Object provide the connection that is needed for all of the authentication and authorization. Figure 1. Typical Setup for Active Directory Objects In addition, you can set up Active Directory objects in a single domain or in multiple domains.
Figure 2. Setting Up RAC Active Directory Objects in a Single Domain Setting Up Objects In A Single Domain To set up the objects in a single domain scenario, perform the following tasks: 1 Create two Association Objects. 2 Create two RAC Product Objects, RAC1 and RAC2, to represent the two DRAC 4 cards. 3 Create two Privilege Objects, Priv1 and Priv2, in which Priv1 has all privileges (administrator) and Priv2 has login privileges. 4 Group User1 and User2 into Group1.
Figure 3. Setting Up RAC Active Directory Objects In Multiple Domains Setting Up RAC Active Directory Objects In Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1 Ensure that the domain forest function is in Native mode. 2 Create two Association Objects, AO1 (of Universal scope) and AO2, in any domain. 3 Create two RAC Device Objects, RAC1 and RAC2, to represent the two remote systems.
Figure 4. Setting up Server Administrator Active Directory Objects In Multiple Domains Setting Up Server Administrator Active Directory Objects For Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1 Ensure that the domain forest function is in Native mode. 2 Create two Association Objects, AO1 and AO2, in any domain. The figure shows the objects in Domain1. 3 Create two Server Administrator Products, sys1 and sys2, to represent the two systems.
Configuring The Active Directory Product Name To configure the Active Directory product name: 1 Locate the omsaoem.ini file in the installation directory. 2 Edit the file to add the line adproductname=text, where text is the name of the product object that you created in Active Directory. For example, the omsaoem.ini file contains the following syntax if the Active Directory product name is configured to omsaApp.
Using The Dell Schema Extender To use the Dell Schema Extender perform the following tasks: CAUTION: The Dell Schema Extender uses the SchemaExtenderOem.ini file. To ensure that the Dell Schema Extender utility functions properly, do not modify the name or the contents of this file. 1 Click Next on the Welcome screen. 2 Read the warning and click Next. 3 Select Use Current Log In Credentials or enter a user name and password with schema administrator rights.
Table 11. dellPrivileges Class OID 1.2.840.113556.1.8000.1280.1.1.1.4 Description This class is used as a container Class for the Privileges (Authorization Rights). Class Type Structural Class SuperClasses User Attributes dellRAC4Privileges dellRAC3Privileges dellOmsaAuxClass Table 12. dellProduct Class OID 1.2.840.113556.1.8000.1280.1.1.1.5 Description This is the main class from which all the products are derived.
Table 15. General Attributes Added to the Active Directory Schema Attribute Name/Description Assigned OID/Syntax Object Identifier Single Valued dellPrivilegeMember 1.2.840.113556.1.8000.1280.1.1.2.1 FALSE List of dellPrivilege Objects that belong to this Attribute. Distinguished Name (LDAPTYPE_DN 1.3.6.1.4.1.1466.115.121.1.12) dellProductMembers 1.2.840.113556.1.8000.1280.1.1.2.2 List of dellRacDevices Objects that belong to this role.
Installing The Extension To The Active Directory Users And Computers Snap-In When you are installing the systems management software using the Systems Management Tools and Documentation DVD, you can install the Snap-in by selecting the Active Directory Snap-in option. For 64-bit Windows operating systems, the Snap-in installer is located under :ManagementStation\windows \ADSnapInx64. NOTE: Install the Administrator Pack on each management station that is managing the new Active Directory objects.
4 Type in a name for the new object. This name must match the Active Directory product name as discussed in Configuring Active Directory Using CLI on Systems Running Server Administrator. 5 Select the appropriate Product Object. 6 Click OK. Creating A Privilege Object Privilege Objects must be created in the same domain as the Association Object to which they are associated. 1 In the Console Root (MMC) window, right-click a container. 2 Select New.
Click the Privilege Object tab to add the privilege object to the association that defines the user’s or user group’s privileges when authenticating to a system. NOTE: Add only one Privilege Object to an Association Object. To Add A Privilege 1 Select the Privileges Object tab and click Add. 2 Type the Privilege Object name or browse and click OK. Click the Products tab to add one or more systems or devices to the association.
6 Frequently Asked Questions What ports do systems management applications use? The default port used by Server Administrator is 1311. These ports are configurable. For port information of a particular component, see the User Guide of that respective component.
How do I complete the installation if it is aborted during the x86 to x64 upgrade install? If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear. To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs. Select Change on the Server Administrator installation and select the Repair option.
When launching the Systems Management Install, an error message may display, stating a failure to load a specific library, a denial of access, or an initialization error. An example of installation failure during Systems Management Install is "failed to load OMIL64.DLL." What do I do? This is most likely due to insufficient Component Object Model (COM) permissions on the system. To remedy this situation, see the article support.installshield.com/kb/view.
I downloaded the Server Administrator files for Windows from the Support website and copied it to my own media. When I tried to launch the SysMgmtx64.msi file, it failed. What is wrong? MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the DVD. This property is set to srvadmin\windows\SystemsManagement for the managed system software MSI package. If you want to make the own DVD you must ensure that the DVD layout stays the same.
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this problem? An error occurred while attempting to execute a Visual Basic Script. Please confirm that Visual Basic files are installed correctly. This error occurs when the prerequisite checker calls the systems management script, vbstest.vbs (a Visual Basic script), to verify the installation environment, and the script fails. The possible causes are: • Incorrect Internet Explorer Security Settings.
Where can I see the Server Administrator features that are currently installed on my system? Navigate to the Windows Control Panel and double-click Add/Remove Programs to view the Server Administrator features that are currently installed. What are the names of all the systems management features under Windows? The following table lists the names of all systems management features and their corresponding names in Windows. Table 18.
