Release Notes
• When Server Administrator is installed on a system, dependency issues related to RPMs may occur. To resolve these issues, install the
missing RPMs from SYSMGMT/srvadmin/linux/RPMS/supportRPMS. If the RPMs are not available in this directory, install
these from the operating system media. (341495)
• Conflicting version requirements for libsmbios library Server Administrator is dependent on libsmbios. On Linux OS variants, if there is a
mismatch in the version requirement of libsmbios, installing Server Administrator results in warnings. It is recommended to uninstall
libsmbios versions (and the dependent software) before installing Server Administrator.
Known Issues and Workarounds
The following subsections list the currently known issues.
Known Issues on Microsoft Windows operating systems
Issue description: On Microsoft Windows operating system, SNMP walk stops working in a 32-bit to 64-bit upgrade installation.
Issue description: SNMP MIB walk does not display any information in an upgrade from 32-bit to 64-bit version of OpenManage 9.1.
Resolution: To resolve the issue, add this registry entry to the windows registry and restart OS SNMP service
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents]
"SysMgmtDataEngine"="SOFTWARE<\\Dell Computer Corporation\\OpenManage\\DataEngine\\SNMP Agent\
\CurrentVersion>".
Issue description: If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear.
Resolution: To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add
Remove Programs. Select Repair on the Server Administrator installation.
Issue description: Server Administrator launch using the desktop icon fails in a remote desktop session. (BITS053605)
When Server Administrator is deployed to a system with an active remote desktop session, launching Server Administrator in that session
fails with the error message: The program cannot start because libxml2.dll is missing from your computer. To fix this issue, reinstall
the program.
Resolution: To resolve this issue:
• Log off from the remote session and login again. (or)
• Perform the following steps in the same remote session:
1. Right-click My Computer.
2. Go to the Advanced tab.
3. Click Environment Variables.
The Environment Variables pop-up screen is displayed.
4. Click OK and exit from the screen.
Issue description: Configure HTTPS Listener link page does not time out. (498330). If you click the Configure HTTPS listener link in the
Prerequisite page, the page does not time out.
Resolution: To resolve this issue, close and reopen the page.
Issue description: Insufficient Privilege error message while uninstallation (241136) (241498)
Error message appears when an Active Directory user, member of Domain Admins , and Domain Users group uninstall Server
Administrator.
Resolution: To fix this issue, the user can open the command prompt as Administrator and run the command: msiexec /x
<msiname>.msi
Known Issues on Linux operating systems
Issue description: On a system running supported Linux operating system (French), the System Administrator Shortcut is not available.
(124261)
Resolution: To connect to the local Server Administrator Web Server, open a web browser and then connect to the URL https://
localhost:1311 to access Server Administrator. (124261)
Dell EMC OpenManage Installation and Management Release Notes Version 9.1.1
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