Users Guide

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Frequently Asked Questions
This section lists the frequently asked questions about Server Administrator.
NOTE: The following questions are not specic to this release of Server Administrator.
1. What is the minimum permission level required to install Server Administrator?
To install Server Administrator, you must have Administrator level privileges. Power Users and Users do not have permission to
install Server Administrator.
2. How do I determine what is the latest version of Server Administrator available for my system?
Log on to: support.dell.com → Software & Security → Enterprise System Management → OpenManage Server Administrator.
All the available versions of Server Administrator is displayed on the page.
3. How do I know what version of Server Administrator is running on my system?
After logging in to Server Administrator, navigate to Properties → Summary. You can nd the version of Server Administrator
installed on your system in the Systems Management column.
4. Are there other ports users can use apart from 1311?
Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web Server →HTTPS Port
Instead of Use default, select the Use radio button to set your preferred port.
NOTE: Changing the port number to an invalid or in-use port number may prevent other applications or browsers
from accessing Server Administrator on the managed system. For the list of default ports, see the Server
Administrator Installation Guide available at dell.com/openmanagemanuals.
5. Can I install Server Administrator on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux?
No, Server Administrator does not support any of these operating systems.
6. Can Server Administrator send emails when there is a problem?
No, Server Administrator is not designed to send emails when there is a problem.
7. Is SNMP required for ITA discovery, inventory, and software updates on PowerEdge systems? Can CIM be used by itself
for discovery, inventory, and updates or is SNMP required?
ITA communicating with Linux systems:
SNMP is required on the Linux system for discovery, status polling, and inventory.
Software updates are done through an SSH session and secure FTP and root level permissions/credentials are required for this
discrete action and asked for when the action is set up or requested. Credentials from the discovery range are not assumed.
ITA communicating with Windows systems:
For servers (systems running Windows Server operating systems), the system may be congured with either or both of SNMP
and CIM for discovery by ITA. Inventory requires CIM.
Software updates, as in Linux, are not related to discovery and polling and the protocols used.
Using Administrator level credentials asked for at the time the update is scheduled or performed, an administrative (drive) share
is established to a drive on the target system, and les copying from somewhere (possibly another network share) is done to
the target system. WMI functions are then invoked to execute the software update.
As Server Administrator is not installed on Clients/Workstations, so CIM discovery is used when the target is running the
OpenManage Client Instrumentation.
For many other devices such as network printers, SNMP is the standard to communicate with (primarily discover) the device.
Devices such as EMC storage have proprietary protocols. Some information about this environment can be gathered from
looking at the ports used.
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