Install Guide

Does systems management Install support Windows Advertised installation?
No. Systems management Install does not support Windows Advertised installation - the process of automatically distributing a
program to client computers for installation, through the Windows group policies.
How do I check the disk space availability during custom installation?
In the Custom Setup screen, you must click an active feature to view the hard drive space availability or to change the installation
directory. For example, if Feature A is selected for installation (active) and Feature B is not active, the Change and Space buttons
are disabled if you click Feature B. Click Feature A to view the space availability or to change the installation directory.
What do I do when I see the current version is already installed message is displayed?
If you upgrade from version X to version Y using MSP and then try to use the version Y DVD (full install), the prerequisite checker on
the version Y DVD informs you that the current version is already installed. If you proceed, the installation does not run in
Maintenance mode and you do not get the option to Modify, Repair, or Remove. Proceeding with the installation removes the MSP
and creates a cache of the MSI le present in the version Y package. When you run it a second time, the installer runs in
Maintenance mode.
What is the best way to use the prerequisite checker information?
The prerequisite checker is available for Windows. See the readme le at SYSMGMT\srvadmin\windows\PreReqChecker
\readme.txt on the Systems Management Tools and Documentation software, for detailed information about using the prerequisite
checker.
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this
problem?
An error occurred while attempting to execute a Visual Basic Script. Please confirm that
Visual Basic files are installed correctly.
This error occurs when the prerequisite checker calls the systems management script, vbstest.vbs (a Visual Basic script), to verify
the installation environment, and the script fails. The possible causes are:
• Incorrect Internet Explorer Security Settings.
Ensure that Tools → Internet Options → Security
→ Custom level → Scripting
→ Active scripting is set to Enable.
Ensure that Tools → Internet Options → Security
→ Custom level → Scripting
→ Scripting of Java applets is
set to Enable.
• Windows Scripting Host (WSH) has disabled the running of VBS scripts. WSH is installed during operating system installation, by
default. On Windows 2003, WSH can be congured to prevent the running of scripts with a .VBS extension.
a. Right-click My Computer on the desktop and click Open → Tools → Folder Options → File Types.
b. Look for the VBS le extension and ensure that File Types is set to VBScript Script File.
c. If not, click Change and choose Microsoft Windows Based Script Host as the application that gets invoked to run the
script.
• WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system installation, by default. Download
WSH from msdn.microsoft.com.
Is the time shown during installation or uninstallation by Windows Installer Services accurate?
No. During installation or uninstallation, the Windows Installer Service may display the time remaining for the current task to
complete. This is only an approximation by the Windows Installer Engine based on varying factors.
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