Install Guide

What are the rewall-related conguration that needs to be done for WinRM?

With rewall turned ON, WinRM must be added to the rewall exclusion list to allow TCP port 443 for HTTPS trac.

When launching the Systems Management Install, an error message may display, stating a

failure to load a specic library, a denial of access, or an initialization error. An example of

installation failure during Systems Management Install is "failed to load OMIL64.DLL." What do

I do?

This is most likely due to insucient Component Object Model (COM) permissions on the system. To remedy this situation, see the

article support.installshield.com/kb/view.asp?articleid=Q104986

The Systems Management Install may also fail if a previous installation of systems management software or some other software

product was unsuccessful. Delete the following temporary windows installer registry, if present:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

I get a misleading warning or error message during systems management installation.

If you have insucient disk space on the Windows system drive, you may encounter misleading warning or error messages when you

run systems management Install. Additionally, windows installer requires space to temporarily extract the installer package to the

%TEMP% folder. Ensure that you have sucient disk space (100 MB or more) on the system drive prior to running systems

management Install.

I am getting the following error message while launching systems management Install:

An older version of Server Administrator software is detected on this system. You must

uninstall all previous versions of Server Administrator applications before installing this

version

If you see this error when trying to launch systems management Install, it is recommended that you run the OMClean.exe program,

under the SYSMGMT\srvadmin\support\OMClean directory, to remove an older version of Server Administrator on the system.

When I run systems management Install, I see unreadable characters on the Prerequisite check

information screen.

When you run systems management Install in English, German, French, or Spanish and get unreadable characters on the

Prerequisite Check Information screen, ensure that the browser encoding has the default character set. Resetting the browser

encoding to use the default character set resolves the problem.

Where can I nd the MSI log les?

By default, the MSI log les are stored in the path dened by the %TEMP% environment variable.

I downloaded the Server Administrator les for Windows from the Support website and copied

it to my own media. When I tried to launch the SysMgmt.msi le, it failed. What is wrong?

MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI le does not reside on the root of the DVD.

This property is set to SYSMGMT\srvadmin\windows\SystemsManagement for the managed system software MSI package. If you

want to make the own DVD you must ensure that the DVD layout stays the same. The SysMgmt.msi le must be located in the

SYSMGMT \srvadmin\windows\SystemsManagement. For more detailed information, go to msdn.microsoft.com and search for

MEDIAPACKAGEPATH Property