Users Guide

NOTE: SAS controllers do not allow you to create redundant and nonredundant virtual disks on the same set of physical

disks.

Specic Problem Situations And Solutions

This section contains additional troubleshooting information. Topics include:

• Physical Disk Is Oine Or Displays An Error Status

• Receive A Bad Block Alert With Replacement, Sense, Or Medium Error

• Read And Write Operations Experience Problems

• A Task Menu Option Is Not Displayed

• A Corrupt Disk Or Drive Message Suggests Running Autocheck During A Reboot

• Erroneous Status And Error Messages After A Windows Hibernation

• Storage Management May Delay Before Updating Temperature Probe Status

• Storage Management May Delay Displaying Storage Devices After Reboot

• You Are Unable To Log Into A Remote System

• Cannot Connect To Remote System Running Microsoft Windows Server 2003

• Reconguring A Virtual Disk Displays Error In Mozilla Browser

• Physical Disks Are Displayed Under The Connector Object Instead Of The Enclosure Object

Physical Disk Is Oine Or Displays An Error Status

A physical disk may display an error status if it has been damaged, is oine, or was a member of a virtual disk that has been deleted

or initialized. The following actions may resolve the error condition:

• If a user has changed the status to Oine, then return the disk to Online status by performing the Online disk task.

• Investigate whether there are any cables, enclosure, or controller problems preventing the disk from communicating with the

controller. If you nd a problem and resolve it and disk does not return to Online or Ready status, reboot the system.

• If the disk is damaged, replace it.