Users Guide

Replacing A Failed Disk............................................................................................................................................. 157
Using The Physical Disk Online Command On Select Controllers..............................................................................158
Recovering From Removing The Wrong Physical Disk.............................................................................................. 158
Resolving Microsoft Windows Upgrade Problems.....................................................................................................159
Virtual Disk Troubleshooting............................................................................................................................................159
A Rebuild Does Not Work......................................................................................................................................... 159
A Rebuild Completes With Errors..............................................................................................................................159
Cannot Create A Virtual Disk.................................................................................................................................... 160
A Virtual Disk Of Minimum Size Is Not Visible To Windows Disk Management..........................................................160
Virtual Disk Errors On Systems Running Linux.......................................................................................................... 160
Problems Associated With Using The Same Physical Disks For Both Redundant And Non-Redundant Virtual Disks 160
Specic Problem Situations And Solutions.......................................................................................................................161
Physical Disk Is Oine Or Displays An Error Status................................................................................................... 161
Receive A Bad Block Alert With Replacement, Sense, Or Medium Error....................................................................161
Alerts 2146 Through 2150 Received During A Rebuild Or While A Virtual Disk Is Degraded....................................... 162
Alerts 2146 Through 2150 Received While Performing I/O, Consistency Check, Format, Or Other Operation.......... 162
Read And Write Operations Experience Problems.....................................................................................................162
A Task Menu Option Is Not Displayed....................................................................................................................... 162
A Corrupt Disk Or Drive Message Suggests Running Autocheck During A Reboot................................................... 162
Erroneous Status And Error Messages After A Windows Hibernation.......................................................................162
Storage Management May Delay Before Updating Temperature Probe Status......................................................... 162
Storage Management May Delay Displaying Storage Devices After Reboot..............................................................163
You Are Unable To Log Into A Remote System..........................................................................................................163
Cannot Connect To Remote System Running Microsoft Windows Server 2003....................................................... 163
Reconguring A Virtual Disk Displays Error In Mozilla Browser..................................................................................163
Physical Disks Are Displayed Under The Connector Object Instead Of The Enclosure Object...................................163
PCIe SSD Troubleshooting.............................................................................................................................................. 163
Peripheral Component Interconnect Express (PCIe) Solid-State Drive (SSD) Is Not Visible In The Operating
System......................................................................................................................................................................164
PCIe SSD Is Not Visible In Disk Management In The Operating System....................................................................164
19 Frequently Asked Questions.......................................................................................165
Why Is A Rebuild Not Working?...................................................................................................................................... 165
How To Avoid Removing The Wrong Disk....................................................................................................................... 165
How Can I Safely Remove Or Replace A Physical Disk....................................................................................................165
How Do I Recover From Removing The Wrong Physical Disk......................................................................................... 166
How Do I Identify The Firmware Version That Is Installed................................................................................................166
Which Controllers Do I Have?......................................................................................................................................... 166
How Do I Turn O An Alarm............................................................................................................................................166
Which RAID Level Is Best For Me?................................................................................................................................. 166
20 Supported Features................................................................................................... 167
Supported Features On PERC 6/ Controllers..................................................................................................................167
Controller Tasks Supported On PERC 6/ Controllers................................................................................................ 167
Battery Tasks Supported On PERC 6/ Controllers....................................................................................................168
Connector Tasks Supported By PERC 6/ Controllers............................................................................................... 169
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