Users Guide
NOTE: For IT Assistant to retrieve management information from a system running Server Administrator, the community
name used by IT Assistant must match a community name on the system running Server Administrator. For IT Assistant
to modify information or perform actions on a system running Server Administrator, the community name used by IT
Assistant must match a community name that allows Set operations on the system running Server Administrator. For IT
Assistant to receive traps (asynchronous event notifications) from a system running Server Administrator, the system
running Server Administrator must be configured to send traps to the system running IT Assistant.
The following procedures provide step-by-step instructions for configuring the SNMP agent for each supported operating system:
• Configuring the SNMP Agent For Systems Running Supported Windows Operating Systems
• Configuring the SNMP Agent On Systems Running Supported Red Hat Enterprise Linux
• Configuring the SNMP Agent On Systems Running Supported SUSE Linux Enterprise Server
• Configuring the SNMP Agent on Systems Running Supported VMware ESXi 5.X and ESXi 6.X Operating Systems
Configuring the SNMP agent on systems running supported Windows operating systems
Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to
change the community name and send traps to a management station. To configure your SNMP agent for proper interaction with
management applications such as IT Assistant, perform the procedures described in the following sections.
NOTE: For additional details on SNMP configuration, see the operating system documentation.
Changing the SNMP community name
NOTE: You cannot set the SNMP community name from Server Administrator. Set the community name using operating
system SNMP tools.
Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP
community name used by management applications must match an SNMP community name configured on the system running
Server Administrator so that the management applications can retrieve management information from Server Administrator.
1. Open the Computer Management window.
2. Expand the Computer Management icon in the window, if necessary.
3. Expand the Services and Applications icon and click Services.
4. Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and then click Properties.
The SNMP Service Properties window is disabled.
5. Click the Security tab to add or edit a community name.
To add a community name:
a. Click Add under the Accepted Community Names list.
The SNMP Service Configuration window is displayed.
b. Type the community name of a system that is able to manage your system (the default is public) in the Community Name
box and click Add.
The SNMP Service Properties window is displayed.
To edit a community name:
a. Select a community name in the Accepted Community Names list and click Edit.
The SNMP Service Configuration window is displayed.
b. Edit the community name in the Community Name box, and then click OK.
The SNMP Service Properties window is displayed.
6. Click OK to save the changes.
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