Install Guide
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Frequently Asked Questions
What ports do systems management applications use?
The default port used by Server Administrator is 1311. These ports are configurable. For port information of a particular component,
see the User Guide of that respective component.
When I run virtual media on the DRAC controller over a Wide Area
Network (WAN) with low bandwidth and latency, launching Systems
Management Install directly on the virtual media failed, what do I do?
Copy the web install package to the local system and then launch systems management Install.
Do I need to uninstall the Adaptec Fast Console application installed on
the system before installing the Server Administrator Storage
Management Service?
Yes, if you already have Adaptec Fast Console installed on the system, you must uninstall this application before installing the Server
Administrator Storage Management Service.
Microsoft Windows
How do I fix a faulty installation of Server Administrator?
You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall:
1. Find out the version of Server Administrator that was previously installed.
2. Download the installation package for that version.
3. Locate <SysMgmt or SysMgmtx64>.msi and enter the following command at the command prompt to force a reinstall.
msiexec /i <SysMgmt or SysMgmtx64>.msi REINSTALL=ALL REINSTALLMODE=vomus
4. Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were
installed, select all of them and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory, make sure to change it in Custom Setup as
well.
Once the application is installed, you can uninstall it from Add/Remove Programs.
What do I do when the creation of WinRM listener fails with the following error message?
The CertificateThumbprint property must be empty when the SSL configuration will be shared
with another service
This error occurs when the Internet Information Server (IIS) is already installed and configured for HTTPS communication. Details
about coexistence of IIS and WinRM is available at technet.microsoft.com/en-us/library/cc782312.aspx.
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