Users Guide

routing while calling technical support. To identify the Express Service Code of the enclosure, select
the enclosure in the tree view and click the Information/Configuration. The Information/
Configuration displays the Express Service Code and other enclosure properties.
• Preparing a physical disk for removal — To prepare a physical disk for removal is a physical disk
command. See Preparing To Remove.
• Troubleshooting — For more information on Troubleshooting, see Troubleshooting.
• Removing the wrong physical disk — You can avoid removing the wrong physical disk by blinking the
LED display of the disk you intend to remove. See Blinking And Unblinking A Physical Disk.
• If you have already removed the wrong physical disk, see:
– Recovering From Removing The Wrong Physical Disk
– Identifying An Open Connector On The Enclosure
– Checking The Temperature Of The Enclosure
– Verifying The EMM Firmware Version Of The Enclosure
Identifying An Open Connector On The Enclosure
Does my controller support this feature? See Supported Features.
If you have not attached the enclosure to an open connector, you may need to identify a connector on
the controller that can be used for this purpose. To identify an open connector:
1. In the Server Administrator window, under the System tree, expand Storage.
2. Expand the controller object.
The available connectors are displayed. These connectors are numbered starting from zero.
3. Identify a connector that is not attached to storage. If the connector is already attached to storage,
then the connector object can be expanded to display an enclosure or backplane and the attached
physical disks. A connector object that cannot be expanded in the tree view is an open connector
not currently attached to storage. Storage Management displays a number for each connector.
These numbers correspond to the connector numbers on the controller hardware. You can use
these numbers to identify which open connector displayed in the tree view with the open connector
on the controller hardware.
Enclosure Components
For information on attached components, see:
• Physical Disk Or Physical Device Properties
• EMM Properties
• Fan Properties
• Power Supply Properties
• Temperature Probe Properties And Tasks
115