Users Guide

Storage Management May Delay Before Updating
Temperature Probe Status
In order to display the enclosure temperature and temperature probe status, Storage Management polls the enclosure firmware at regular
intervals to obtain temperature and status information. On some enclosures, there is a short delay before the enclosure firmware reports
the current temperature and temperature probe status. This may cause a delay in displaying the correct temperature and temperature
probe status.
Related concepts
Changing The Warning Threshold On The Temperature Probe
Storage Management May Delay Displaying Storage
Devices After Reboot
Storage Management requires time after a reboot to find and inventory all attached storage devices. You may experience a delay in
storage controllers being displayed until this operation has completed.
You Are Unable To Log Into A Remote System
Ensure that you have connected to the system with administrator privileges and have provided the correct login details. The remote
system may be turned off or there may be network problems.
Cannot Connect To Remote System Running Microsoft
Windows Server 2003
When connecting to a remote system running Windows Server 2003, log in to the remote system using an account that has administrator
privileges. By default, Windows Server 2003 does not allow anonymous (null) connections to access the SAM user accounts. Therefore, if
you are attempting to connect using an account that has a blank or null password, the connection may fail.
Reconfiguring A Virtual Disk Displays Error In Mozilla
Browser
When reconfiguring a virtual disk using the Mozilla browser, the following error message may display:
Although this page is encrypted, the information you
have entered is to be sent over an unencrypted
connection and could easily be read by a third party.
You can disable this error message by changing the settings in the browser. To disable this error message:
1. Select Edit > Preferences.
2. Click Privacy and Security.
3. Click SSL.
4. Clear the Sending form data from an unencrypted page to an unencrypted page option.
Physical Disks Are Displayed Under The Connector Object
Instead Of The Enclosure Object
Storage Management surveys the status of physical disks at frequent intervals. When the physical disk is located in an enclosure, the data
reported by the SCSI Enclosure Processor (SEP) is used to determine the status of the physical disk.
When the SEP is not functioning, Storage Management can survey the status of the physical disk, but cannot identify the physical disk as
being located in the enclosure. In this case, the physical disk is displayed under the Connector object and not under the Enclosure object.
Troubleshooting
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