Users Guide
(null) connections to access the SAM user accounts. Therefore, if you are attempting to connect using an
account that has a blank or null password, the connection may fail.
Reconfiguring A Virtual Disk Displays Error In Mozilla Browser
When reconfiguring a virtual disk using the Mozilla browser, the following error message may display:
Although this page is encrypted, the information you
have entered is to be sent over an unencrypted
connection and could easily be read by a third party.
You can disable this error message by changing the settings in the browser. To disable this error
message:
1. Select Edit → Preferences.
2. Click Privacy and Security.
3. Click SSL.
4. Clear the Sending form data from an unencrypted page to an unencrypted page option.
Physical Disks Are Displayed Under The Connector Object Instead Of The
Enclosure Object
Storage Management surveys the status of physical disks at frequent intervals. When the physical disk is
located in an enclosure, the data reported by the SCSI Enclosure Processor (SEP) is used to determine the
status of the physical disk.
When the SEP is not functioning, Storage Management can survey the status of the physical disk, but
cannot identify the physical disk as being located in the enclosure. In this case, the physical disk is
displayed under the Connector object and not under the Enclosure object.
You can resolve this problem by restarting the Server Administrator service or by rebooting the system.
For more information on restarting the Server Administrator service, see the Server Administrator User’s
Guide.
PCIe SSD Troubleshooting
The following sections describe troubleshooting procedures for PCIe SSD. Topics include:
• Peripheral Component Interconnect Express (PCIe) Solid-State Drive (SSD) Is Not Visible In The
Operating System
• PCIe SSD Is Not Visible In Disk Management In The Operating System
Peripheral Component Interconnect Express (PCIe) Solid-State Drive (SSD) Is
Not Visible In The Operating System
Probable Cause: Hardware is not installed correctly
Solution: Check the following components to ensure that they are connected:
• Devices: The PCIe SSDs are installed in a PCIeSSD backplane.
• Backplane: The cables for the PCIeSSD backplane are connected.
• Cables: PCIe cables are unique for the configuration. Ensure that the backplane cable connectors
mate with the backplane and the extender card cable connectors mate with the extender card.
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