Users Guide

Virtual Disk Errors On Systems Running Linux...........................................................................190
Problems Associated With Using The Same Physical Disks For Both Redundant And Non-
Redundant Virtual Disks...............................................................................................................191
Specific Problem Situations And Solutions.......................................................................................191
Physical Disk Is Offline Or Displays An Error Status................................................................... 191
Receive A Bad Block Alert With Replacement, Sense, Or Medium Error..................................192
Alerts 2146 Through 2150 Received During A Rebuild Or While A Virtual Disk Is Degraded...192
Alerts 2146 Through 2150 Received While Performing I/O, Consistency Check, Format,
Or Other Operation.....................................................................................................................192
Read And Write Operations Experience Problems.................................................................... 192
A Task Menu Option Is Not Displayed........................................................................................193
A Corrupt Disk Or Drive Message Suggests Running Autocheck During A Reboot.................193
Erroneous Status And Error Messages After A Windows Hibernation.......................................193
Storage Management May Delay Before Updating Temperature Probe Status....................... 193
Storage Management May Delay Displaying Storage Devices After Reboot............................193
You Are Unable To Log Into A Remote System......................................................................... 193
Cannot Connect To Remote System Running Microsoft Windows Server 2003.................... 193
Reconfiguring A Virtual Disk Displays Error In Mozilla Browser................................................194
Physical Disks Are Displayed Under The Connector Object Instead Of The Enclosure
Object.......................................................................................................................................... 194
PCIe SSD Troubleshooting............................................................................................................... 194
Peripheral Component Interconnect Express (PCIe) Solid-State Drive (SSD) Is Not Visible
In The Operating System............................................................................................................ 194
PCIe SSD Is Not Visible In Disk Management In The Operating System...................................195
19 Frequently Asked Questions........................................................................ 196
Why Is A Rebuild Not Working?........................................................................................................196
How To Avoid Removing The Wrong Disk...................................................................................... 196
How Can I Safely Remove Or Replace A Physical Disk................................................................... 196
How Do I Recover From Removing The Wrong Physical Disk........................................................197
How Do I Identify The Firmware Version That Is Installed.............................................................. 197
Which Controllers Do I Have?.......................................................................................................... 197
How Do I Turn Off An Alarm............................................................................................................ 198
Which RAID Level Is Best For Me?....................................................................................................198
20 Supported Features....................................................................................... 199
Supported Features On PERC 6/ Controllers.................................................................................. 199
Controller Tasks Supported On PERC 6/ Controllers...............................................................200
Battery Tasks Supported On PERC 6/ Controllers.....................................................................201
Connector Tasks Supported By PERC 6/ Controllers................................................................201
Physical Disk Tasks Supported By PERC 6/ Controllers............................................................ 201
Virtual Disk Tasks Supported By PERC 6/ Controllers...............................................................202
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