Release Notes

To resolve this issue, perform the following:
1.
Find and select "Tools" from the menu.
2.
Select "Internet Options" and click the "Security" tab.
3.
Click "Custom level" button and scroll down to "User Authentication".
4.
Under "Logon", choose the option "Automatic logon with current user name and password". If Server
Administrator is running in the "Local Intranet Zone", you may choose the option "Automatic log on
only in
Intranet zone" instead.
5.
Click "Ok" to open dialog boxes to complete the setting.
DF103661: Microsoft Windows Server 2008 - Alert Action -> Execute Application
For security reasons, Microsoft Windows Server 2008 is configured to not to allow
interactive services. When a service is installed as an interactive service on Microsoft
Windows Server 2008, the operating system logs an error message in the Windows
System log about the service being marked as an interactive service. When you use
Server Administrator to configure Alert Actions for an event, you can specify the
action to
"execute an application". For interactive applications to be executed properly
for an Alert
Action, the DSM Server Administrator Data Manager Service must be
configured as an
interactive service. Examples of interactive applications comprise
applications with a
Graphical User Interface (GUI) or that prompt users for input in some way such as the
"pause" command in a batch file.
When Server Administrator is installed on Microsoft Windows Server 2008, the DSM
Server Administrator Data Manager Service is installed as a non-interactive service,
which
means that it is configured for not interacting with the desktop directly. If an
interactive
application is executed for an Alert Action in this situation, the application is
suspended awaiting input from the user, but the application interface or prompt is not
visible to the
user. The application interface or prompt is not visible even after the
Interactive Services
Detection service is started. For each execution of the interactive
application, there is an
entry for the application process in the "Processes" tab in Task
Manager.
If you want to execute an interactive application for an Alert Action on Microsoft
Windows
Server 2008, you must configure the DSM Server Administrator Data Manager
Service to
be allowed to interact with the desktop. To allow interaction with the
desktop, right-click
on the DSM Server Administrator Data Manager Service in the
Services control panel and
select Properties. In the "Log On" tab, enable "Allow service to interact with desktop" and
click OK.
Restart the DSM Server Administrator Data Manager Service for the change to be effective.
When the DSM Server Administrator Data Manager Service is restarted with this change,
the Service Control Manager logs the following message to the System log: "The DSM
Server Administrator Data Manager Service is marked as an interactive service. However,
the system is configured to not allow interactive services. This service may not function
properly." This change allows the DSM Server Administrator Data Manager Service to
execute interactive applications properly for an Alert Action. Also, make sure the
Interactive Services Detection service is running, to see the interface or prompt
displayed
by the interactive application. Once these changes are made, the operating
system
displays the "Interactive services dialog detection" dialog box to provide access to the
interactive application interface or prompt. After upgrading Windows Server 2003 x64
to
Windows Server 2008 x64 with Server Administrator installed, the application UI
does not
display all the expected instrumentation pages. The Server Administrator
installation must
be repaired.
Go to Start-> Settings-> Control panel-> Add Remove Programs-> Select "Change" on
the
Server Administrator installation and select the "Repair" option to correct the issue.