Software Support

Property Definition
Two-digit mapping: 0:1 = Controller 0: Slot 1 Three-digit mapping: 1:0:4
= Controller 1: Connector 0: Slot 4
Model Number Displays the unique number associated with a specific OEM vendor's
drives and drive capacity.
Firmware Version Displays the current running version of the firmware on the specific
drive in the system.
Latest Available Firmware Version Displays the firmware version that is compared against the firmware
version in the comparison file.
Nautilus EFI Nautilus is the tool that is used for offline firmware updates. Nautilus
EFI is the version of the tool that works on 11th generation of
supported servers. This tool updates multiple drive types with a single
scan and updates procedure boot and runs from a USB key. If the
Nautilus EFI column has a part number, then that drive is shipped on
an 11th generation server. When downloaded, this tool appears
under the Drive Firmware Downloads with a filename of the format
NautilusEFIAxx_ZPE.exe.
Nautilus DOS Nautilus is the tool that is used for offline firmware updates. Nautilus
DOS is the version of the tool that works on 9th — 11th generation of
supported servers with SAS and SATA drives. This tool updates
multiple drive types with a single scan and updates procedure boot
and runs from a USB key, preboot execution environment (PXE), or
CD-ROM. If the Nautilus DOS column has a part number, then that
drive is shipped on a 9th — 11th generation server. When
downloaded, this tool appears under the Drive Firmware Downloads
with a filename of the format NautilusAxx_ZPE.exe.
DUP Reboot Required If this field is set to Yes, then the Update Package (DUP) field is not
blank. It indicates the availability of an online DUP. The DUP allows to
be sent to the firmware payload through an online executable, but the
firmware will not be committed to the disk until the next system
reboot. Hence, you can perform one-to-many online deployments
using applications or scripts that can launch the online executable.
DUP It is a single executable that runs on a single family of drives. Unlike
Nautilus, to update different drives you have to use different DUP
packages. A single DUP package updates all drives applicable to that
DUP package in an execution. You can run the DUP online without a
reboot. It is recommended to stop or at least slow I/O operations
during a DUP online firmware upgrade.
Part Number In the event of a drive failure, you can run the View Physical Disk
Firmware Version Report to find out the part number of the failed
drive and to check if any of the drives require an update.
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