Software Support

Replacing The Disk

To replace the failed disk that is part of a redundant virtual disk:

1. Remove the failed disk.

2. Insert a new disk. Make sure that the new disk has equal or greater memory space than the one you are replacing.

On some controllers, you may not be able to use the additional space by inserting a disk that has a higher memory

space.

A rebuild is automatically initiated because the virtual disk is redundant.

Related Links

Assigning And Unassigning Dedicated Hot Spare

Assigning And Unassigning Global Hot Spare

Replacing A Failed Physical Disk That Is Part Of A Non-Redundant Virtual Disk

If the failed physical disk is part of a nonredundant virtual disk (such as RAID 0), then the failure of a single physical disk

causes the entire virtual disk to fail. To proceed, you need to verify when a backup was taken, and if there is any new

data that has been written to the virtual disk since that time.

If you have backed up recently and there is no new data on the disks that would be missed, you can restore from

backup.

Replacing The Disk

1. Delete the virtual disk which is in a failed state.

2. Remove the failed physical disk.

3. Insert a new physical disk.

4. Create a new virtual disk.

5. Restore from backup.

Using The Physical Disk Online Command On Select Controllers

Does my controller support this feature? See Supported Features.

If you do not have a suitable backup available, and if the failed disk is part of a virtual disk on a controller that supports

the Online physical disk task, then you can attempt to retrieve data by selecting Online from the drop-down task menu of

the failed disk.

The online command attempts to force the failed disk back into an online state. If you are able to force the disk into an

online state, you may be able to recover individual files. The amount of data you can recover depends on the extent of

disk damage. File recovery is only possible if a limited portion of the disk is damaged.

However, you may not be able to recover any data using this method. A forced Online does not fix a failed disk. You

should not attempt to write new data to the virtual disk.

After retrieving any viable data from the disk, replace the failed disk as described previously in Replacing A Failed Disk

That Is Part Of A Redundant Virtual Disk or Replacing A Failed Physical Disk That Is Part Of A Non-Redundant Virtual

Disk.