Software Support

Property Definition
• Online — Indicates that the physical disk is part of a virtual disk and
is functioning normally. For more information, see Setting Online
And Offline.
• Degraded — The physical disk or device has encountered a failure
and is operating in a Degraded state.
• Failed — The physical disk or device has encountered a failure and
is no longer functioning. This state is also displayed when a physical
disk or device that is part of a redundant virtual disk is offline or
deactivated. For more information, see Setting Online And Offline.
• Offline — The physical disk or device has failed or contains dead
segments. Check to see if the Remove Dead Segments task appears
on the physical disk drop-down menu. If it does, perform a rescan of
the controller (Rescanning The Controller) and then remove the
dead segment (Removing Dead Segments) for the physical disk. If
this task is not displayed, then the physical disk or device cannot be
recovered.
On the PERC 5/E controller, the Offline state indicates that the disk is
included in a virtual disk, but it is not receiving I/O. This may occur
when a user has set the disk to Offline. For more information, see
Setting Online And Offline.
• Rebuilding — Data from a redundant virtual disk is being rebuilt
onto the physical disk or device.
• Incompatible — The physical disk or device is not suitable for a
rebuild. The physical disk or device may be too small or it may be
using an incompatible technology. For example, you cannot rebuild
a SAS disk with a SATA disk or a SATA disk with a SAS disk.
• Removed — The physical disk or device has been removed. This
state applies only to physical disks that are part of a virtual disk.
• Clear — The Clear task is being performed on the physical disk or
device. A physical disk or device may also display the Clear state if
the physical disk or device is a member of a virtual disk that is being
slow initialized. For more information, see Performing A Clear
Physical Disk And Cancel Clear and Slow And Fast Initialize.
• SMART Alert Detected — A SMART alert (predictive failure) has
been detected on the physical disk or device. The physical disk or
device may fail and should be replaced. This state applies to
physical disks or devices attached to non-RAID controllers.
• Unknown — The physical disk or device has failed or is in an
unusable state. In some cases the physical disk or device can be
returned to a usable state by performing a Format, Initialize, Slow,
And Fast Initialize task. If the Format, Initialize, Slow, And Fast
Initialize task does not appear on the physical disk or device drop-
down menu, then this disk or device cannot be recovered.
• Foreign — The physical disk has been moved from another
controller and contains all or some portions of a virtual disk (foreign
configuration). A physical disk or device that has lost
communication with the controller due to a power loss, faulty cable
or other failure event may also display the Foreign state. For more
information, see Foreign Configuration Operations.
• Unsupported — The physical disk or device is using an unsupported
technology or it may not be certified by your service provider. The
physical disk cannot be managed by Storage Management.
• Replacing — A Replace Member Disk task is being performed on
the physical disk or device. For more information, see Replacing A
Member Disk and Enabling Revertible Hot Spare.
NOTE: You can cancel the copying of data at any time during
the execution of this task.
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