Software Support

For SAS Controllers
1. Check the alert log for an alert verifying that the system has identified the new disk. You may receive alert 2052 or
2294. For information on alert messages, see the Server Administrator Messages Reference Guide.
2.
Refresh the display by clicking Refresh ( ) or by changing pages.
NOTE: Clicking the Refresh button in the right pane refreshes only the right pane. To view the new physical
disk in the left pane tree view, click the system name displayed at the top of the left pane, or click View →
Refresh on the browser.
The new physical disk or physical device is displayed in the tree view after refreshing the display. If the new disk is
not displayed, restart the computer.
Related Information
– If you are replacing a disk that is part of a virtual disk, see Replacing The Disk.
– If you want to include the new disk in a virtual disk, see Virtual Disk Considerations For Controllers
– For more information, see RAID Controller Technology: SCSI, SATA, ATA, and SAS
Replacing A Physical Disk Receiving SMART Alerts
Self Monitoring, Analysis and Reporting Technology (SMART) alerts are messages predicting that a disk may fail soon. If
a physical disk is receiving SMART alerts replace the disk. Use the following procedures to replace a disk receiving
SMART alerts:
Disk Is Part Of A Redundant Virtual Disk
CAUTION: To avoid potential data loss, perform a check consistency before removing a physical disk that is
receiving SMART alerts. The check consistency verifies that all data is accessible within the redundant virtual disk
and uses the redundancy to repair any bad blocks that may be present. In some circumstances, failure to perform
a check consistency can result in data loss. This may occur, for example, if the physical disk receiving SMART
alerts has bad disk blocks and you do not perform a check consistency before removing the disk.
1. Select the redundant virtual disk that includes the physical disk that is receiving SMART alerts and perform the
Check Consistency task. For more information, see Performing A Check Consistency
2. Select the disk that is receiving SMART alerts and execute the Offline task.
3. Manually remove the disk.
4. Insert a new disk. Make sure that the new disk is the same size or greater in size than the disk you are replacing.
On some controllers, you may not be able to use the additional disk space if you insert a disk with a greater disk
space than the one you are replacing. For more information on disk space considerations, see
Virtual Disk
Considerations For Controllers. After you complete this procedure, a rebuild is automatically initiated because the
virtual disk is redundant.
Disk Is Not Part Of A Redundant Virtual Disk
1. Back up data from the virtual disk.
2. Delete the virtual disk.
3. Replace the disk that is receiving SMART alerts.
4. Create a new virtual disk. Make sure that the new virtual disk is the same size or greater in size than the original
virtual disk. For controller-specific information on creating virtual disks, see Virtual Disk Considerations For
Controllers and Virtual Disk Considerations For PERC S100, S110, And S300 Controllers.
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