Software Support

A Rebuild Does Not Work...............................................................................................................................178
A Rebuild Completes With Errors...................................................................................................................179
Cannot Create A Virtual Disk..........................................................................................................................179
A Virtual Disk Of Minimum Size Is Not Visible To Windows Disk Management............................................179
Virtual Disk Errors On Systems Running Linux...............................................................................................180
Problems Associated With Using The Same Physical Disks For Both Redundant And Non-Redundant
Virtual Disks....................................................................................................................................................180
Specific Problem Situations And Solutions..........................................................................................................180
Physical Disk Is Offline Or Displays An Error Status......................................................................................181
Receive A Bad Block Alert With Replacement, Sense, Or Medium Error..................................................... 181
Alerts 2146 Through 2150 Received During A Rebuild Or While A Virtual Disk Is Degraded.........................181
Alerts 2146 Through 2150 Received While Performing I/O, Consistency Check, Format, Or Other
Operation........................................................................................................................................................182
Read And Write Operations Experience Problems........................................................................................ 182
A Task Menu Option Is Not Displayed........................................................................................................... 182
A Corrupt Disk Or Drive Message Suggests Running Autocheck During A Reboot...................................... 182
Erroneous Status And Error Messages After A Windows Hibernation......................................................... 182
Storage Management May Delay Before Updating Temperature Probe Status...........................................182
Storage Management May Delay Displaying Storage Devices After Reboot............................................... 183
You Are Unable To Log Into A Remote System.............................................................................................. 183
Cannot Connect To Remote System Running Microsoft Windows Server 2003............................................183
Reconfiguring A Virtual Disk Displays Error In Mozilla Browser................................................................... 183
Physical Disks Are Displayed Under The Connector Object Instead Of The Enclosure Object.....................183
PCIe SSD Troubleshooting................................................................................................................................... 183
Peripheral Component Interconnect Express PCIe Solid-State Drive SSD Is Not Visible In The
Operating System...........................................................................................................................................184
PCIe SSD Is Not Visible In Disk Management In The Operating System.......................................................184
Fluid Cache For DAS............................................................................................................................................. 184
Fluid Cache tree is not seen in OMSS............................................................................................................184
Additional entries seen in the statistics chart................................................................................................184
Fluid Cache device is not seen in the operating system................................................................................ 184
On H310 I do not see any option for Fluid Cache............................................................................................184
Cannot add more than 64 VDs for caching.....................................................................................................184
Configured mode vs operational mode troubleshooting in cases of Pass Through and Write Through
operational mode........................................................................................................................................... 185
When the Fluid Cache node is selected, Fluid Cache details is not displayed.............................................. 185
Add PCIe SSD to Fluid Cache Pool fails......................................................................................................... 185
Blank graph or graph with minimal data is plotted........................................................................................ 185
19 Frequently Asked Questions................................................................................................187
Why Is A Rebuild Not Working?........................................................................................................................... 187
How To Avoid Removing The Wrong Disk............................................................................................................ 187