Command Line Interface Guide

Adding Support Information
Support refers to technical assistance that the system user can seek when the user seeks guidance on the proper use
of a system to perform tasks. The following table displays the valid parameters for adding support information.
Table 61. Valid Parameters Of omconfig system assetinfo info=support Or omconfig servermodule assetinfo info=support
Command
Level 1
Command
Level 2
Command
Level 3
Name= Value
Pair 1
Name= Value Pair 2 Description
omconfig system or
servermodule
assetinfo info=support automaticfix=<programname> Name of any application
used to fix a problem
automatically.
helpdesk=<text> The help desk name or
contact information such
as a phone number, e-
mail address, or website
address.
outsourced=true | false Whether an external
business entity provides
technical support or the
system owner's
employees provide
technical support.
type=network | storage Whether support is for
network attached
devices or for storage
devices.
.
Example Command For Adding Support Information
To provide a value for a support parameter, type a command of the form omconfig system assetinfo info=support
<name=value pair 2> or omconfig servermodule assetinfo info=support <name=value pair 2>. For example, type:
omconfig system assetinfo info=support outsourced=true
or
omconfig servermodule assetinfo info=support outsourced=true
The following message is displayed:
Asset information set successfully.
You can type more than one omconfig system assetinfo or omconfig servermodule assetinfo command at the same time,
as long as all the parameters for name=value pair 2 belong to the same name=value pair 1. For an example, see Example
Command For Adding Acquisition Information.
121