User's Manual

Enclosures and Backplanes 139
enclosure may no longer be displayed by Storage Management and you may
notice other erratic behaviors. In addition, the bus configuration switch on
these enclosures is not rated for frequent toggling.
Enclosure Management
In addition to the drop-down menu Enclosure Tasks, the following activities
may be required for enclosure management.
• Identifying the service tag of the enclosure— To identify the enclosure’s
service tag, select the enclosure in the tree view and click the
Information/Configuration tab. The Information/Configuration tab
displays the service tag and other enclosure properties.
•
Identifying the Express Service Code of the enclosure — The Express
Service Code is a numeric function of your service tag. You can key in the
numeric Express Service Code for automated call-routing while calling
technical support. To identify the Express Service Code of the enclosure,
select the enclosure in the tree view and click the
Information/Configuration tab. The Information/Configuration tab
displays the Express Service Code and other enclosure properties.
•
Preparing a physical disk for removal —The task that enables you to
prepare a physical disk for removal is a physical disk command. See Prepare
to Remove.
•
Troubleshooting —For general information on troubleshooting
procedures, see Troubleshooting.
•
Removing the wrong physical disk— You can avoid removing the wrong
physical disk by blinking the LED display of the disk you intend to remove.
See Blink and Unblink (Physical Disk).
• If you have already removed the wrong physical disk, see Recovering from
Removing the Wrong Physical Disk.
• Identifying an Open Connector for the Enclosure
• Checking the Enclosure’s Temperature
• Verifying the Enclosure’s EMM Firmware Version