book.book Page 1 Friday, June 29, 2012 4:02 PM Dell OpenManage Server Administrator Version 7.
book.book Page 2 Friday, June 29, 2012 4:02 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Friday, June 29, 2012 4:02 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 11 Storage Management Service Instrumentation Service Remote Access Controller Logs . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 4 Friday, June 29, 2012 4:02 PM VMware ESXi Server 5.X Authentication Encryption . . . . . 22 . . . . . . . . . . . . . . . . . . . . . 22 Assigning User Privileges . . . . . . . . . . . . . . . . 22 Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . . . . . . . 23 Editing Server Administrator User Privileges on Linux Operating Systems . . . . . . . . . . . . . .
book.book Page 5 Friday, June 29, 2012 4:02 PM Server Administrator Local System Login . . . . . Server Administrator Managed System Login . . . 46 . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . 48 Central Web Server Login Single Sign-On Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System . . . . . . . . . . . . . The Server Administrator Home Page . . . . 50 . . . . . . . . .
book.book Page 6 Friday, June 29, 2012 4:02 PM Unsupported Features in OpenManage Server Administrator . . . . . . . . . . . . . . . . . . Modular Enclosure . . 69 . . . . . . . . . . . . . . . . . 70 System/Server Module . . . . . . . . . . . . . . . Managing Preferences: Home Page Configuration Options . . . . . . . . . . . . . . . . . . . . . . . General Settings . . 91 . . . . . . . . . . . . . . . . . . 91 Server Administrator 5 . . . . . . . . . . . . . . . .
book.book Page 7 Friday, June 29, 2012 4:02 PM Integrated Features Log Window Task Buttons 105 . . . . . . . . . . . . . . . 106 106 . . . . . . . . . . . . . . . . . . . . . . 107 Hardware Log Command Log 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Administrator Logs Alert Log 105 . . . . . . . . . . . . . . . . . . . 108 . . . . . . . . . . . . . . . . . . . Setting Alert Actions . 109 . . . . . . . . . . . . . .
book.book Page 8 Friday, June 29, 2012 4:02 PM B Frequently Asked Questions Index 8 . . . . . . . . . 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Friday, June 29, 2012 4:02 PM 1 Introduction Overview Dell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Friday, June 29, 2012 4:02 PM Installation You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD. The DVD provides a setup program to install, upgrade, and uninstall Server Administrator, managed system and management station software components. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.
book.book Page 11 Friday, June 29, 2012 4:02 PM Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 12 Friday, June 29, 2012 4:02 PM – • Added support for PowerEdge OEM Ready server models that allow reseller custom branding. For more information, see dell.com/oem.
book.book Page 13 Friday, June 29, 2012 4:02 PM For a list of platforms, operating systems, and browsers support added and deprecated, see the Dell Systems Software Support Matrix Version 7.1 at support.dell.com/manualsSoftware Systems ManagementDell OpenManage Releases. See the Server Administrator context-sensitive online help for more information on features introduced in this release.
book.book Page 14 Friday, June 29, 2012 4:02 PM Server Administrator adds considerable security to these systems management standards. All attributes set operations (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. Table 1-1 shows the systems management standards that are available for each supported operating system. Table 1-1.
book.book Page 15 Friday, June 29, 2012 4:02 PM perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administrator home page provides extensive, context-sensitive online help. Other Documents You May Need In addition to this guide, you can access the following guides available at support.dell.com/manuals. On the Manuals page, click Software Systems Management.
book.book Page 16 Friday, June 29, 2012 4:02 PM • The Dell Online Diagnostics User's Guide provides complete information on installing and using Online Diagnostics on your system. • The Dell OpenManage Baseboard Management Controller Utilities User Guide provides additional information about using Server Administrator to configure and manage your system's BMC.
book.book Page 17 Friday, June 29, 2012 4:02 PM Additionally, Dell Enterprise Training and Certification is available; see dell.com/training for more information. This service may not be offered in all locations.
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book.book Page 19 Friday, June 29, 2012 4:02 PM Setup and Administration 2 Security Management Dell OpenManage Server Administrator provides security through RoleBased Access Control (RBAC), authentication, and encryption for both the web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 20 Friday, June 29, 2012 4:02 PM Server Administrator grants read-only access to users logged in with User privileges, read and write access to users logged in with Power User privileges, and read, write, and administrator access to users logged in with Administrator and Elevated Administrator privileges. See Table 2-1. Table 2-1.
book.book Page 21 Friday, June 29, 2012 4:02 PM Authentication The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running.
book.book Page 22 Friday, June 29, 2012 4:02 PM VMware ESXi Server 5.X Authentication ESXi Server authenticates users accessing ESXi hosts using the vSphere/VI Client or Software Development Kit (SDK). The default installation of ESXi uses a local password database for authentication. ESXi authentication transactions with Server Administrator are also direct interactions with the vmware-hostd process.
book.book Page 23 Friday, June 29, 2012 4:02 PM NOTE: For instructions on assigning user privileges for each supported operating system, see your operating system documentation. NOTE: Add new users to the operating system if you want to add users to OpenManage software. You do not have to create new users from within the OpenManage software. Adding Users to a Domain on Windows Operating Systems NOTE: You must have Microsoft Active Directory installed on your system to perform the following procedures.
book.book Page 24 Friday, June 29, 2012 4:02 PM Creating Users NOTE: For information about creating users and user groups, see your operating system documentation. Creating Users With User Privileges 1 Run the following command from the command line: useradd -d -g where is not root. NOTE: If does not exist, create it by using the groupadd command. 2 Type passwd and press . 3 When prompted, enter a password for the new user.
book.book Page 25 Friday, June 29, 2012 4:02 PM Editing Server Administrator User Privileges on Linux Operating Systems NOTE: Log in as root or an equivalent user to perform these procedures. 1 Open the omarolemap file located at /opt/dell/srvadmin/etc/omarolemap. 2 Add the following in the file: [Tab][Tab] Table 2-4 lists the legend for adding the role definition to the omarolemap file Table 2-4.
book.book Page 26 Friday, June 29, 2012 4:02 PM Best Practices While Using the omarolemap File The following are the best practices to be considered while working with the omarolemap file: • Do not delete the following default entries in the omarolemap file. root * Administrator +root * Poweruser * * User • Do not change the omarolemap file permissions or file format. • Do not use the loop back address for , for example: localhost or 127.0.0.1.
book.book Page 27 Friday, June 29, 2012 4:02 PM 5 To allow a user to access the ESX/ESXi host through a command shell, select Grant shell access to this user. Users that access the host only through the vSphere Client do not need shell access. 6 To add the user to a group, select the group name from the Group dropdown menu and click Add. 7 Click OK.
book.book Page 28 Friday, June 29, 2012 4:02 PM NOTE: The default SNMP agent configuration usually includes a SNMP community name such as public. For security reasons, rename the default SNMP community names. For information about renaming the SNMP community names, see the appropriate section below. NOTE: SNMP Set operations are disabled by default in Server Administrator version 5.2 or later. Server Administrator provides support to enable or disable SNMP Set operations in Server Administrator.
book.book Page 29 Friday, June 29, 2012 4:02 PM Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 30 Friday, June 29, 2012 4:02 PM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator. 1 Open the Computer Management window.
book.book Page 31 Friday, June 29, 2012 4:02 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant. 1 Open the Computer Management window. 2 Expand the Computer Management icon in the window, if necessary. 3 Expand the Services and Applications icon, and then click Services. 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and click Properties.
book.book Page 32 Friday, June 29, 2012 4:02 PM 5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community. a To add a community for traps, type the community name in the Community Name box and click Add to list, which is located next to the Community Name box. b To add a trap destination for a trap community, select the community name from the Community Name drop-down box and click Add under the Trap Destinations box.
book.book Page 33 Friday, June 29, 2012 4:02 PM Server Administrator SNMP Agent Install Actions If Server Administrator detects the default SNMP configuration during installation, it attempts to modify the SNMP agent configuration to give read-only access to the entire MIB tree for the public community. Server Administrator modifies the SNMP agent configuration file/etc/snm, p/snmpd.
book.book Page 34 Friday, June 29, 2012 4:02 PM Changing the SNMP Community Name Configuring the SNMP community name determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.
book.book Page 35 Friday, June 29, 2012 4:02 PM or access notConfigGroup "" any noauth exact all none none 2 Edit this line, replacing the first none with all.
book.book Page 36 Friday, June 29, 2012 4:02 PM Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Server Administrator uses the SNMP services provided by the net-snmp agent. You can configure the SNMP agent to enable SNMP access from remote hosts, change the community name, enable Set operations, and send traps to a management station.
book.book Page 37 Friday, June 29, 2012 4:02 PM To enable SNMP access from a specific remote host to a system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit or copy this line, replacing 127.0.0.1 with the remote host IP address.
book.book Page 38 Friday, June 29, 2012 4:02 PM To change the default SNMP community name used for retrieving management information from a system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit this line by replacing public with the new SNMP community name. When edited, the new line should read: rocommunity community_name 127.0.0.
book.book Page 39 Friday, June 29, 2012 4:02 PM Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station.
book.book Page 40 Friday, June 29, 2012 4:02 PM a vicfg-snmp.pl --server --username root --password -c -p X –t @162/ Where X represents an unused port. To find an unused port, check the /etc/services file for the port assignment for defined system services.
book.book Page 41 Friday, June 29, 2012 4:02 PM service snmpd stop 3 Add the following line at the end of the /etc/snmp/snmpd.conf file: proxy -v 1 -c public udp:127.0.0.1:X .1.3.6.1.4.1.6876 Where X represents the unused port specified above, while configuring SNMP. 4 Configure the trap destination using the following command: The trapsink specification is required to send traps defined in the proprietary MIBs.
book.book Page 42 Friday, June 29, 2012 4:02 PM Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4.X and ESXi 5.X Operating Systems Server Administrator supports SNMP traps on VMware ESXi 4.X and ESXi 5.X. If a standalone license is only present, SNMP configuration fails on VMware ESXi operating systems. Server Administrator does not support SNMP Get and Set operations on VMWare ESXi 4.X and ESXi 5.x as the required SNMP support is unavailable.
book.book Page 43 Friday, June 29, 2012 4:02 PM where is the hostname or IP address of the ESXi system, is a user on the ESXi system, is the password of the ESXi user, is the SNMP community name and is the hostname or IP address of the management station. NOTE: The extension .pl is not required on Linux. NOTE: If you do not specify a user name and password, you are prompted.
book.book Page 44 Friday, June 29, 2012 4:02 PM 3 Press to select Security Level and then press the spacebar to select the security level you want to set. The selected Security Level is indicated by an asterisk. NOTE: Press for more information about the firewall security levels. The default SNMP port number is 161.
book.book Page 45 Friday, June 29, 2012 4:02 PM To open the SNMP port on SUSE Linux Enterprise Server, perform the following steps: 1 Configure SuSEfirewall2 by executing this on a console a.# yast2 firewall 2 Use the arrow keys to navigate to Allowed Services. 3 Press Alt+d to open the Additional Allowed Ports dialog box. 4 Press Alt+T to move the cursor to the TCP Ports text box. 5 Type snmp in the text box. 6 Press Alt-O and ‘Alt-N’ to go to the next screen.
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book.book Page 47 Friday, June 29, 2012 4:02 PM Using Server Administrator 3 Starting Your Server Administrator Session To start a Server Administrator session, double-click the Dell OpenManage Server Administrator icon on your desktop. The Server Administrator Log in screen is displayed. The default port for Dell OpenManage Server Administrator is 1311. You can change the port, if required.
book.book Page 48 Friday, June 29, 2012 4:02 PM 3 Click Submit. To end your Server Administrator session, click Log Out located in the upperright corner of each Server Administrator home page. NOTE: For information about Configuring Active Directory on Systems using CLI, see the Dell OpenManage Management Station Software Installation Guide. Server Administrator Managed System Login This login is available only when you install the Server Administrator Web Server component.
book.book Page 49 Friday, June 29, 2012 4:02 PM Method 2 Open your Web browser and type one of the following in the address field and press : https://hostname:1311 where hostname is the assigned name for the managed node system and 1311 is the default port number or https://IP address:1311 where IP address is the IP address for the managed system and 1311 is the default port number. You should type https:// (and not http://) in the address field to receive a valid response in your browser.
book.book Page 50 Friday, June 29, 2012 4:02 PM To end your Server Administrator session, click Log Out on the "Global Navigation Bar." The Log Out button is located in the upper-right corner of each Server Administrator home page. NOTE: When you launch Server Administrator using either Mozilla Firefox version 3.0 and 3.5 or Microsoft Internet Explorer version 7.0 or 8.0, an intermediate warning page may appear displaying the problem with security certificate.
book.book Page 51 Friday, June 29, 2012 4:02 PM For local machine access, you must have an account on the machine with the appropriate privileges (User, Power User, or Administrator). Other users are authenticated against the Microsoft Active Directory. To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] where plugin name = omsa, ita, etc.
book.book Page 52 Friday, June 29, 2012 4:02 PM Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System You must configure the security settings for your browser to log in to Server Administrator from a remote management system that is running a supported Microsoft Windows operating system. The security settings for your browser may prevent the execution of client-side scripts that are used by Server Administrator.
book.book Page 53 Friday, June 29, 2012 4:02 PM 4 Copy the Web address used to access the remote managed system from the browser’s address bar and paste it onto the Add this Web Site to the Zone field. 5 Click Custom Level. 6 Under User Authentication, select the Automatic Logon with current username and password radio button. 7 Click OK to save the new settings. 8 Close the browser and log in to Server Administrator. Mozilla Firefox 1 Start your browser. 2 Click Edit Preferences.
book.book Page 54 Friday, June 29, 2012 4:02 PM – The action tabs are divided into subcategories of all available secondary options for the action tabs based on the user's access privileges. – The data area displays information for the selected system tree object, action tab, and subcategory based on the user's access privileges.
book.book Page 55 Friday, June 29, 2012 4:02 PM Figure 3-1. Sample Server Administrator Home Page — Non-Modular System system tree action tab action tab subcategories global navigation bar action window Figure 3-2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system. Figure 3-2.
book.book Page 56 Friday, June 29, 2012 4:02 PM Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions. The information displayed in the data area of the action window can range from system logs to status indicators to system probe gauges.
book.book Page 57 Friday, June 29, 2012 4:02 PM Table 3-2. Server Administrator User Interface Differences Across Modular and NonModular Systems Ports Power Management (xx0x system onwards) Processors Remote Access Removable Flash Media Slots Temperatures Voltages Modular Enclosure (Chassis Information and CMC Information) Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Click Preferences to open the Preferences home page.
book.book Page 58 Friday, June 29, 2012 4:02 PM To expand a branch of the tree, click the plus sign ( ) to the left of an object, or double-click the object. A minus sign ( ) indicates an expanded entry that cannot be expanded further. Action Window When you click an item on the system tree, details about the component or object appear in the data area of the action window. Clicking an action tab displays all available user options as a list of subcategories.
book.book Page 59 Friday, June 29, 2012 4:02 PM Table 3-3. System/Server Module Component Status Indicators component has a warning (noncritical) condition. A warning condition occurs when a probe or other monitoring tool detects a reading for a component that falls within certain minimum and maximum values. A warning condition requires prompt attention. component has a failed or critical condition.
book.book Page 60 Friday, June 29, 2012 4:02 PM Underlined Items Clicking an underlined item in the action window data area displays additional details about that item. Gauge Indicators Temperature probes, fan probes, and voltage probes are each represented by a gauge indicator. For example, Figure 3-3 shows readings from a system's CPU fan probe. Figure 3-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page.
book.book Page 61 Friday, June 29, 2012 4:02 PM Using the Preferences Home Page The left-hand pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays all available configuration options in the system tree window. The available Preferences home page configuration options are: • General Settings • Server Administrator You can view the Preferences tab after you log in to manage a remote system.
book.book Page 62 Friday, June 29, 2012 4:02 PM Figure 3-4. Sample Preferences Home Page - Managed System Managed System Preferences When you log in to a remote system, the Preferences home page defaults to the Node Configuration window under the Preferences tab. Click the Server Administrator object to enable or disable access to users with User or Power User privileges. Depending on the user’s group privileges, the Server Administrator object action window may have the Preferences tab.
book.book Page 63 Friday, June 29, 2012 4:02 PM For more information on accessing these features, see Server Administrator Services. Dell Systems Management Server Administration Connection Service and Security Setup Setting User and System Preferences You set user and secure port system preferences from the Preferences home page. NOTE: You must be logged in with Administrator privileges to set or reset user or system preferences.
book.book Page 64 Friday, June 29, 2012 4:02 PM • The HTTPS Port field specifies the secure port for Server Administrator. The default secure port for Server Administrator is 1311. NOTE: Changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports.
book.book Page 65 Friday, June 29, 2012 4:02 PM • The SSL Encryption field specifies the encryption levels for the secured HTTPS sessions. The available encryption levels include Auto Negotiate and 128-bit or higher. • Auto Negotiate — Allows connection from browser with any encryption strength. The browser auto negotiates with the Server Administrator web server and uses the highest available encryption level for the session.
book.book Page 66 Friday, June 29, 2012 4:02 PM 4 When you finish setting options in the Server Preferences window, click Apply Changes. X.509 Certificate Management Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others. To ensure system security, it is recommended that: • You generate a new X.509 certificate, reuse an existing X.
book.book Page 67 Friday, June 29, 2012 4:02 PM Using the Server Administrator Command Line Interface The Server Administrator command line interface (CLI) allows users to perform essential systems management tasks from the operating system command prompt of a monitored system. The CLI allows a user with a very well-defined task in mind to rapidly retrieve information about the system. Using CLI commands, for example, administrators can write batch programs or scripts to execute at specific times.
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book.book Page 69 Friday, June 29, 2012 4:02 PM Server Administrator Services 4 Overview The Dell OpenManage Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 70 Friday, June 29, 2012 4:02 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 71 Friday, June 29, 2012 4:02 PM If Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object expands to display various objects. For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide at support.dell.com/manuals.
book.book Page 72 Friday, June 29, 2012 4:02 PM • Rolemap NOTE: Server Administrator always displays the date in format. NOTE: Administrator or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab.
book.book Page 73 Friday, June 29, 2012 4:02 PM System/Server Module The System/Server Module object contains three main system component groups: "Main System Chassis/Main System," "Software," and "Storage." The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System/Server Module object action window.
book.book Page 74 Friday, June 29, 2012 4:02 PM Shutdown Subtabs: Remote Shutdown | Thermal Shutdown | Web Server Shutdown Under the Shutdown tab, you can: • • Configure the operating system shutdown and remote shutdown options. Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value. NOTE: A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold.
book.book Page 75 Friday, June 29, 2012 4:02 PM • View the Command log for a list of each command executed from either the Server Administrator home page or from its command line interface. NOTE: See "Server Administrator Logs" for complete instructions on viewing, printing, saving, and e-mailing logs.
book.book Page 76 Friday, June 29, 2012 4:02 PM Main System Chassis/Main System Click the Main System Chassis/Main System object to manage your system's essential hardware and software components.
book.book Page 77 Friday, June 29, 2012 4:02 PM Properties Subtabs: Health | Information | System Components (FRU)| Front Panel Under the Properties tab, you can: • View the health or status of hardware components and sensors. Each listed component has a "System/Server Module Component Status Indicators" icon next to its name. indicates that a component is healthy (normal). indicates that a component has a warning (noncritical) condition and requires prompt attention.
book.book Page 78 Friday, June 29, 2012 4:02 PM • View information about the main system chassis attributes such as the Host Name, iDRAC version, Lifecycle Controller version, Chassis Model, Chassis Lock, Chassis Service Tag, Express Service Code, and Chassis Asset Tag. The Express Service Code (ESC) attribute is a 11-digit numeric-only conversion of the Dell system Service Tag. You can key in this attribute into a telephone while calling Dell Technical Support for auto call routing.
book.book Page 79 Friday, June 29, 2012 4:02 PM such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties and Setup. Properties Subtab: Information Under the Properties tab, you can view BIOS information. Setup Subtab: BIOS Under the Setup tab, you can set the state for each BIOS setup object.
book.book Page 80 Friday, June 29, 2012 4:02 PM When pending values from the previous session exist or the inband configuration is disabled from an out-of-band interface, Server Administrator does not allow BIOS Setup configuration. NOTE: The NIC configuration information within the Server Administrator BIOS setup may be inaccurate for embedded NICs. Using the BIOS setup screen to enable or disable NICs might produce unexpected results.
book.book Page 81 Friday, June 29, 2012 4:02 PM • View current SNMP trap alert thresholds and set the alert threshold levels for fans. The selected traps are triggered if the system generates a corresponding event at the selected severity level. Firmware Click the Firmware object to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality.
book.book Page 82 Friday, June 29, 2012 4:02 PM Intrusion Click the Intrusion object to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system's chassis.
book.book Page 83 Friday, June 29, 2012 4:02 PM Properties Subtab: Memory Under the Properties tab, you can view memory redundancy status, memory array attributes, total capacity of the memory arrays, details of memory arrays, memory device details, and memory device status. NOTE: If a system with spare bank memory enabled enters a redundancy lost state, it may not be apparent which memory module is the cause.
book.book Page 84 Friday, June 29, 2012 4:02 PM On Windows2008 Hypervisor operating system, Server Administrator does not report the IP addresses of the physical NIC ports that are used to assign an IP to a virtual machine. NOTE: The order in which devices are detected is not guaranteed to match the physical port ordering of the device. Click the hyperlink under Interface Name to view NIC information. In case of ESX and ESXi operating systems, the network device is considered a group.
book.book Page 85 Friday, June 29, 2012 4:02 PM Monitoring Subtabs: Consumption | Statistics Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr. BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number) Server Administrator monitors power consumption status, amperage, and tracks power statistic details. You can also view the System Instantaneous Headroom and System Peak Headroom.
book.book Page 86 Friday, June 29, 2012 4:02 PM Power Supplies Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 87 Friday, June 29, 2012 4:02 PM Processors Click the Processors object to manage your system's microprocessor(s). A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions. The Processors object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 88 Friday, June 29, 2012 4:02 PM DRAC allows you to access your system's remote system management capabilities. The Server Administrator DRAC provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system. The Remote Access object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, and Users.
book.book Page 89 Friday, June 29, 2012 4:02 PM Users Subtab: Users Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users. NOTE: On Dell PowerEdge x9xx systems: - Ten user IDs are displayed. If a DRAC card is installed, sixteen user IDs are displayed. - Serial Over LAN Payload column is displayed.
book.book Page 90 Friday, June 29, 2012 4:02 PM Slots Click the Slots object to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window has a Properties tab. Properties Subtab: Information Under the Properties tab, you can view information about each slot and installed adapter.
book.book Page 91 Friday, June 29, 2012 4:02 PM • View current SNMP trap alert thresholds and set the alert threshold levels for temperature probes. The selected traps are triggered if the system generates a corresponding event at the selected severity level. NOTE: You can set minimum and maximum temperature probe threshold values for an external chassis to whole numbers only.
book.book Page 92 Friday, June 29, 2012 4:02 PM Software Click the Software object to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window has the following tab, depending on the user's group privileges: Properties. Properties Subtab: Summary Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.
book.book Page 93 Friday, June 29, 2012 4:02 PM Properties Subtab: Health Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems and operating system disks. Managing Preferences: Home Page Configuration Options The left pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays all available configuration options in the system tree window.
book.book Page 94 Friday, June 29, 2012 4:02 PM • Configure the SMTP server address and Bind IP address in either the IPv4 or IPv6 addressing mode. • Perform X.509 certificate management by generating a new X.509 certificate, reusing an existing X.509 certificate, or importing a root certificate or certificate chain from a Certification Authority (CA). For more information about certificate management, see "X.509 Certificate Management" on page 66.
book.book Page 95 Friday, June 29, 2012 4:02 PM Working With Remote Access Controller 5 NOTE: Baseboard Management Controller (BMC) is supported on Dell PowerEdge x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell PowerEdge xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 96 Friday, June 29, 2012 4:02 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help for more detailed information about the specific window you are viewing.
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book.book Page 99 Friday, June 29, 2012 4:02 PM 3 Click LAN. The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic does not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards. 4 Configure the following NIC configuration details: – Enable NIC (this option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.
book.book Page 100 Friday, June 29, 2012 4:02 PM – IP Address Source – IP Address – Subnet Mask – Gateway Address – Channel Privilege Level Limit – New Encryption Key (This option is available on Dell PowerEdge x9xx systems.
book.book Page 101 Friday, June 29, 2012 4:02 PM Configuring the Remote Access Device to use a Serial Port Connection To configure the BMC for communication over a serial port connection: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access. 2 Click the Configuration tab. 3 Click Serial Port. The Serial Port Configuration window appears.
book.book Page 102 Friday, June 29, 2012 4:02 PM 8 Click Apply Changes. 9 Click Back To Serial Port Configuration Window to go to back to the Serial Port Configuration window. Configuring the Remote Access Device to Use a Serial Over LAN Connection To configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access. 2 Click the Configuration tab. 3 Click Serial Over LAN.
book.book Page 103 Friday, June 29, 2012 4:02 PM Additional Configuration for iDRAC To configure the IPv4 and IPv6 properties using the Additional Configuration tab: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object. 2 Click the Configuration tab. 3 Click Additional Configuration. 4 Configure the IPv4 and IPv6 properties as Enabled or Disabled. 5 Click Apply Changes.
book.book Page 104 Friday, June 29, 2012 4:02 PM 5 Specify the following user privileges: – Select the maximum LAN user privilege level limit. – Select the maximum serial port user privilege granted. – On Dell PowerEdge x9xx systems, select Enable Serial Over LAN to enable Serial Over LAN. 6 Specify the User group for DRAC/iDRAC user privileges. 7 Click Apply Changes to save changes. 8 Click Back to Remote Access User Window to go back to the Remote Access Users window.
book.book Page 105 Friday, June 29, 2012 4:02 PM NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning, PS/VRM/D2D Failure, and Power Supply Absent Platform Event Filters are not supported even though Server Administrator allows you to configure these Event Filters. 4 Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click Set Platform Events.
book.book Page 106 Friday, June 29, 2012 4:02 PM 8 Click Go Back to Platform Events Page to go back to the Platform Event Filters window. Setting Platform Event Alert Destinations You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address.
book.book Page 107 Friday, June 29, 2012 4:02 PM Server Administrator Logs 6 Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 108 Friday, June 29, 2012 4:02 PM • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See Task Buttons for additional information about using the task buttons. Server Administrator Logs Server Administrator provides the following logs: • Hardware Log • Alert Log • Command Log Hardware Log Use the hardware log to look for potential problems with your system's hardware components.
book.book Page 109 Friday, June 29, 2012 4:02 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage changes from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Make sure you clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 110 Friday, June 29, 2012 4:02 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 111 Friday, June 29, 2012 4:02 PM 7 Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set alert actions for an event, you can specify the action to display an alert on the server. To perform this action, Server Administrator sends a message to /dev/console. If the Server Administrator system is running an X Window System, you do not see that message by default.
book.book Page 112 Friday, June 29, 2012 4:02 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and insert the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 113 Friday, June 29, 2012 4:02 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified. NOTE: Microsoft Windows 2003 is not supported on yx2x systems.
book.book Page 114 Friday, June 29, 2012 4:02 PM To allow interaction with the desktop: 1 Right-click the DSM SA Data Manager service in the Services control panel and select Properties. 2 In the Log On tab, select Allow service to interact with desktop and click OK. 3 Restart the DSM SA Data Manager service for the change to take effect. 4 Ensure that the Interactive Services Detection service is running.
book.book Page 115 Friday, June 29, 2012 4:02 PM Table 7-1. PEF Alert Events (continued) Event Description Temperature Probe Warning The temperature is approaching excessively high or low limits. Temperature Probe Failure The temperature is either too high or too low for proper operation. Chassis Intrusion Detected The system chassis has been opened. Redundancy (PS or Fan) Degraded Redundancy for the fans and/or power supplies has been reduced.
book.book Page 116 Friday, June 29, 2012 4:02 PM Table 7-1. PEF Alert Events (continued) Event Description Removable Flash Media Warning The removable flash media pending a failure condition. Internal Dual SD Module The internal dual SD module card has failed. Card Critical Internal Dual SD Module The internal dual SD module card is pending a failure Card Warning condition. Internal Dual SD Module The internal dual SD module card has no redundancy.
book.book Page 117 Friday, June 29, 2012 4:02 PM A Troubleshooting Connection Service Failure On Red Hat Enterprise Linux, when SELinux is set to enforced mode, the Dell Systems Management Server Administrator (DSM SA) Connection service fails to start. Perform one of the following steps and start this service: • Set SELinux to Disabled mode or to Permissive mode. • Change the SELinux allow_execstack property to ON state.
book.book Page 118 Friday, June 29, 2012 4:02 PM • The small footprint CIM broker daemon (SFCBD) service on the VMware ESX/ESXi system is not running. • The Web Server Management Service on the managed system is not running. • You enter the IP address of the managed system and not the hostname, when you do not check the Ignore Certificate Warning check box. • The WinRM Authorization feature (Remote Enablement) is not configured in the managed system.
book.book Page 119 Friday, June 29, 2012 4:02 PM msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus 5 Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation. NOTE: If you have installed Server Administrator in a non-default directory, ensure to change it in the Custom Setup as well.
book.book Page 120 Friday, June 29, 2012 4:02 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of Failure Recovery Severity Mechanism Common Service Windows: DSM SA Shared Services Runs inventory collector at startup to Linux: perform a dsm_om_shrsvc software (This service runs on inventory of the the Managed system.
book.book Page 121 Friday, June 29, 2012 4:02 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of Failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: access to dsm_sa_datamgrd detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.
book.book Page 122 Friday, June 29, 2012 4:02 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of Failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system.
book.book Page 123 Friday, June 29, 2012 4:02 PM Frequently Asked Questions B This section lists the frequently asked questions about Dell OpenManage Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 Why does ESXi 4.x (4.0 U3) and ESXi 5.x host rebooting functionality fail from OpenManage Server Administrator? This issue is due to VMware stand-alone license (SAL) key. See the Knowledge Base article at kb.vmware.com/kb/1026060 for more information.
book.book Page 124 Friday, June 29, 2012 4:02 PM and then to version 7.x (x indicates the version of Server Administrator you want to upgrade to). 5 How do I determine what is the latest version of Server Administrator available for my system? Log on to: support.dell.comEnterprise ITManualsSoftware Systems Management Dell OpenManage Server Administrator The latest documentation version reflects the version of OpenManage Server Administrator available for you.
book.book Page 125 Friday, June 29, 2012 4:02 PM ITA communicating with Linux systems: SNMP is required on the Linux system for discovery, status polling and inventory. Dell software updates are done through an SSH session and secure FTP and root level permissions/credentials are required for this discrete action and asked for when the action is setup or requested. Credentials from the discovery range are not assumed.
book.book Page 126 Friday, June 29, 2012 4:02 PM Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. Use only caseinsensitive alphabets and numerals. 13 How does checking/unchecking the 'Active Directory' on the login page of Server Administrator impact privilege levels? If you do not select the Active Directory check box, you will only have access that is configured in the Microsoft Active Directory.
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