Software Support

Open Issues and Resolutions

The following are a list of open issues:

Server Administrator

• In Server Administrator, operating system name is displayed as Unknown Windows OS Distribution.

• When starting Interactive services detection on Windows Server 2012, an error incorrect function is displayed

and the service does not start.

Server Administrator uses interactive services for alert actions. The following registry key contains a value,

NoInteractiveServices, which controls the effect of SERVICE_INTERACTIVE_PROCESS: HKEY_LOCAL_MACHINE

\SYSTEM\CurrentControlSet\Control\Windows. The NoInteractiveServices value defaults to 1, which means that

no service is allowed to run interactively, regardless of whether it has SERVICE_INTERACTIVE_PROCESS. When

NoInteractiveServices is set to a 0, services with SERVICE_INTERACTIVE_PROCESS are allowed to run

interactively.

Workaround: Change the value of the regkey to 0 (and reboot) to allow UI0Detect service to start. For more

information, see msdn.microsoft.com/en-us/library/windows/desktop/ms683502(v=vs.85).aspx

• Uninstallation of Server Administrator on Windows Server 2012 OS is not clean.

During the uninstallation of Server Administrator, files are left under c:\program files(x86)\dell.

• Drivers are not available in Windows Server 2012 for S100, S300, and S110 controllers. Due to this, on the

Storage tab, these controller cannot be monitored and managed.

• Server Administrator does not display the NIC teaming details when NIC teaming is created using the default

operating system tool. However, the teaming is displayed at OS level.

• Windows Harware Quality Labs (WHQL) certification — Server Administrator Instrumentation (HAPI) drivers are

Windows Server 2008 R2 WHQL certified and not Windows Server 2012 WHQL certified.

• During a fresh install or uninstall of OpenManage 7.1, the following error message is displayed Failed to

load omil32.dll

Workaround: Install VCRuntime (bundled with DVD) and then launch setup.exe.

iDRAC7 with Lifecycle Controller

• Single Sign on login fails with Microsoft Windows 2012 Active Directory Server.

• On Internet Explorer 10, the Power monitoring graph is not visible.

Workaround: Switch to Internet Explorer 10 “Compatibility Mode” to view the graph.

• In the System tree on the left side of iDRAC GUI page, Misc Health gets displayed twice.

Workaround: Switch to Internet Explorer 10 “Compatibility Mode” to resolve this issue.

• From Internet Explorer 10 browser, firmware update using GUI method is not possible.

Workaround: You can perform firmware updates using:

– Internet Explorer 10 “Compatibility Mode”

– Other supported browsers — Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, all Firefox

versions

– Other methods — DUPs, RACADM, TFTP

• On Internet Explorer 10, uploading AD/SSH/SSL or PK Auth certificates pops up an error message Upload

Failed

, but the certificate gets uploaded.