Dell OpenManage with Microsoft Windows Server 2012 Systems Management Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Overview.......................................................................................................................................5 Supported Dell OpenManage Software Products....................................................................................................5 Integrated Dell Remote Access Controller (iDRAC).................................
Distributing Custom Unattended Installation Packages..................................................................................17 Installing Managed System Software On Microsoft Windows Server 2012 Core..................................................20 Installing Managed System Software in CLI Mode..........................................................................................20 Uninstalling Systems Management Software.......................................................................
1 Overview This document provides information on prerequisites, installation instructions, and open issues and resolutions recorded from basic validation; for running the Dell OpenManage systems management software suite on Dell PowerEdge systems with Microsoft Windows Server 2012. Dell OpenManage systems management software is a suite of applications for the Dell systems. This software enables you to manage the Dell systems with proactive monitoring, notification, and remote access.
Dell OpenManage Software Version Dell Management Console (DMC) Microsoft Windows Server 2012 Dell Management Console cannot be installed on server with 2012. It will only support the server with 2012 as managed node. Dell OpenManage Power Center (OM PC) 1.0 Can monitor and manage servers running Microsoft Windows Server 2012. The version that will be released in December 2012 will run on Microsoft Windows Server 2012 . Dell FTP Catalog — Yes.
Dell Update Packages The Dell Update Package is a self-contained executable in a standard package format that updates an application or component firmware on a server. Using DRM along with other OpenManage tools helps to keep the managed systems up-to-date. Dell OpenManage Server Update Utility The Dell Server Update Utility (SUU) helps to identify and apply updates to a managed system. Use this utility to update the managed system or to view the updates available for systems that it supports.
Dell FTP Catalog Dell FTP Catalog, used by Dell Repository Manager as well as other Dell OpenManage products, contains access to Dell Update Packages (DUP) supported by Microsoft Windows 2012 Server. Dell Catalogs will be available shortly after the Microsoft Windows Server 2012 launch. Important Information • For documentation on systems management described in this document, see support.dell.com/manuals.
Preinstallation Setup for Managed System Software 2 Ensure that you perform the following before installing Server Administrator: • Read the installation instructions for the operating system. • Read the “Installation Requirements” section in the Dell OpenManage Server Administrator Installation Guide to ensure that the system meets or exceeds the minimum requirements. • Read the applicable Dell OpenManage readme files and the Dell Systems Management Software Support Matrix at support.dell.
1. Click Start → Run. 2. Type mmc and click OK. 3. Click File → Add/Remove Snap-in. 4. Select Certificates, and then click Add. 5. In the Certificates snap-in dialog box, select Computer account, and then click Next. 6. Select Local Computer, and then click Finish. 7. Click Close, and then click OK. 8. On the Console window, expand Certificates (Local Computer) in the left navigation pane. 9. Right-click Personal, select All tasks → Request New Certificate . 10. Click Next. 11.
7. Click Add to add the required users or groups (local/domain) to the list. 8. Provide the appropriate permission(s) to the respective users, and then click OK. 9. Click OK. 10. Close the Windows Management Infrastructure (WMI) screen. Configuring the Windows Firewall for WinRM To configure the Windows Firewall for WinRM: 1. Open Control Panel. 2. Click Windows Firewall. 3. Click Allow a program or feature through windows firewall tab. 4.
Installing Managed System Software 3 You can install the managed system software by downloading it from support.dell.com or using the Dell Systems Management Tools and Documentation DVD. In the DVD, an autorun utility is displayed when you insert the DVD. This utility allows you to install the required systems management software. If the autorun program does not start automatically, use the setup program in the SYSMGMT \srvadmin\windows directory on the Dell Systems Management Tools and Documentation DVD.
Installing Server Administrator This section explains how to install the Server Administrator and other managed system software based on the various configuration states available for installing Microsoft Windows Server 2012. Configuration States Installation Method Server Core — includes Remote GUI management, Powershell managed Unattended installation on Windows Server Core Full operating system without graphical user interface (GUI) — does not include Explorer or IE.
NOTE: Server Administrator installation also installs some of the required Visual C++ run-time components on the system. Custom Installation The following sections describe how to install Server Administrator and other managed system software using the Custom Setup option. NOTE: Management station and managed system services are installed in the same or different directories. You can select the directory for installation. 1.
– Yes, reboot my system now. – No, I will reboot my system later. NOTE: If you have selected Remote Enablement during installation, an error message A provider, WinTunnel, has been registered in the Windows Management Instrumentation namespace ROOT\dcim\sysman to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. is logged in Windows Event Log.
The script executes to install Server Administrator on each remote system. 5. Reboot each remote system to enable Server Administrator. Distributing the Entire DVD as the Typical Unattended Installation Package Perform the following tasks to distribute the entire DVD as the typical unattended installation package. 1. Distribute the entire image of the Dell Systems Management Tools and Documentation DVD to the target systems. 2. Configure the ISV distribution software to execute the msiexec.
Unattended Installation Features Unattended installation provides the following features: • A set of optional command line settings to customize an unattended installation. • Customization parameters to designate specific software features for installation. • A prerequisite checker program that examines the dependency status of selected software features without having to perform an actual installation.
Setting Result /fv — runs from the source and re-caches the local package. Do not use this reinstall option for the first installation of an application or feature. INSTALLDIR= This command installs a product in a specific location. If you specify an install directory with this switch, it must be created manually prior to executing the CLI install commands or they fail without displaying an error message. /i SysMgmt.
Error Code Value Description ERROR_SUCCESS_REBOOT_REQUI RED 3010 A restart is required to complete the installation. This message indicates a successful installation. NOTE: For more information on all the error codes returned by the msiexec.exe and InstMsi.exe Windows Installer functions, see support.microsoft.com.
match the deployment environment. When complete, schedule the job to run on the supported systems that are managed from the Altiris Deployment Solution. System Recovery on Failed Installation The Microsoft Software Installer (MSI) provides the ability to return a system to its fully working condition after a failed installation. MSI does this by maintaining an undo operation for every standard action it performs during an install, upgrade, or uninstall.
Uninstalling Managed System Software 4 You can uninstall managed system software features by using the Systems Management Tools and Documentation DVD, or the operating system. You can simultaneously perform unattended uninstallation on multiple systems. Uninstalling Managed System Software Using The Provided Media Perform the following tasks to uninstall managed system software using the provided media. 1. Insert the Systems Management Tools and Documentation DVD into the system's DVD drive.
The Add or Remove Programs dialog box is displayed. 4. Click Yes to confirm uninstallation of Server Administrator. The Server Administrator screen is displayed and provides the status and progress of the software features being uninstalled. If you are prompted to reboot the system, select from the following reboot options: • Yes, reboot my system now. • No, I will reboot my system later All Server Administrator features are uninstalled.
Open Issues and Resolutions 5 The following are a list of open issues: Server Administrator • In Server Administrator, operating system name is displayed as Unknown Windows OS Distribution. • When starting Interactive services detection on Windows Server 2012, an error incorrect function is displayed and the service does not start. Server Administrator uses interactive services for alert actions.
Workaround: Use one of the following options to resolve this issue: • – Internet Explorer 10 “Compatibility Mode” – Other supported browsers — Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, supported Firefox versions – Other methods — RACADM On Internet Explorer 10, in the AD settings and User Configuration Page, User Domain name or Privileges is not visible. Workaround: To resolve this issue, use other supported browsers such as Internet Explorer 9 or supported Firefox versions.
