Installation manual

Do I need to uninstall previous versions of Server Administrator before installing Citrix

Metaframe?

Yes. Uninstall previous versions of Server Administrator before installing Citrix Metaframe (all versions). As errors may

exist in the registry after the Citrix Metaframe installation, you must reinstall Server Administrator.

When I run Dell OpenManage Install, I see unreadable characters on the Prerequisite

check information screen.

When you run Dell OpenManage Install in English, German, French, or Spanish and get unreadable characters on the

Prerequisite Check Information screen, ensure that the browser encoding has the default character set. Resetting the

browser encoding to use the default character set resolves the problem.

I have installed Server Administrator and Dell Online Diagnostics in the same directory

and Dell Online Diagnostics fails to work, what do I do?

If you have installed Server Administrator and Online Diagnostics in the same directory, Online Diagnostics may fail to

work. On uninstalling Server Administrator, you may also lose all Online Diagnostics files. To avoid this problem, install

Server Administrator and Online Diagnostics in different directories. In general it is recommended not to install more

than one application in the same directory.

I have installed Server Administrator using remote Server Administrator deploy on

Windows Server 2008, I do not see Server Administrator icon on the desktop?

On an initial Server Administrator install using remote Server Administrator deploy (OMSA push) on a server running

Windows Server 2008, the Server Administrator icon is not visible until the desktop is refreshed manually by pressing the

<F5>

key.

I see a warning message while uninstalling Server Administrator on Windows Server 2008

as the installer tries to remove the shortcut?

While uninstalling Server Administrator on Windows Server 2008, you might see a warning message as the installer tries

to remove the shortcut. Click OK to continue the uninstallation.

Where can I find the MSI log files?

By default, the MSI log files are stored in the path defined by the %TEMP% environment variable.

I downloaded the Server Administrator files for Windows from the Dell Support website

and copied it to my own media. When I tried to launch the SysMgmt.msi file, it failed. What

is wrong?

MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the

DVD.

This property is set to SYSMGMT\srvadmin\windows\SystemsManagement for the managed system software MSI

package. If you want to make the own DVD you must ensure that the DVD layout stays the same. The SysMgmt.msi file