User's Manual

16 Contents
BIOS Terms and the CERC SATA1.5/6ch and CERC
SATA1.5/2s Controllers
. . . . . . . . . . . . . . . . . 279
17 Troubleshooting . . . . . . . . . . . . . . . . . . . 281
Common Troubleshooting Procedures. . . . . . . . . 281
Cables Attached Correctly
. . . . . . . . . . . . 281
System Requirements. . . . . . . . . . . . . . . 282
Drivers and Firmware
. . . . . . . . . . . . . . . 282
Isolate Hardware Problems
. . . . . . . . . . . . 282
Rescan to Update Information on SCSI
Controllers . . . . . . . . . . . . . . . . . . . . 282
Replacing a Failed Disk
. . . . . . . . . . . . . . 283
Replacing a Failed Physical Disk that is Part of
a Non-Redundant Virtual Disk . . . . . . . . . . 284
Recovering from Removing the Wrong Physical
Disk . . . . . . . . . . . . . . . . . . . . . . . . 285
Resolving Microsoft Windows Upgrade
Problems
. . . . . . . . . . . . . . . . . . . . . 286
Virtual Disk Troubleshooting
. . . . . . . . . . . . . 286
A Rebuild Does Not Work
. . . . . . . . . . . . . 286
A Rebuild Completes with Errors . . . . . . . . . 288
Cannot Create a Virtual Disk
. . . . . . . . . . . 289
A Virtual Disk of Minimum Size is Not Visible
to Windows Disk Management
. . . . . . . . . . 289
Virtual Disk Errors on Linux
. . . . . . . . . . . . 289
Problems Associated With Using the Same
Physical Disks for Both Redundant and
Non-Redundant Virtual Disks . . . . . . . . . . . 290
Specific Problem Situations and Solutions
. . . . . . 291
Physical Disk is Offline or Displays an Error
Status
. . . . . . . . . . . . . . . . . . . . . . . 292
A Disk is Marked as Failed When Rebuilding
in a Cluster Configuration . . . . . . . . . . . . . 292