Installation manual

Preinstallation Setup 19
NOTE: A negative return code (-1 through -10) indicates a failure in running the
prerequisite checker tool. Probable causes for negative return codes include
software policy restrictions, script restrictions, lack of folder permissions, and size
constraints.
NOTE: If you encounter a return code of 2 or 3, it is recommended that you inspect
the omprereq.htm file in the windows temporary folder %TEMP%. To find
%TEMP%, run
echo %TEMP% .
Common causes for a return value of 2 from the prerequisite checker:
• One of your storage controllers or drivers has outdated firmware or driver.
See
firmwaredriverversions_ <lang> .html (where < lang > stands for
language)
or firmwaredriverversions.txt found in the %TEMP% folder.
To f in d
%TEMP% , run echo %TEMP% .
• RAC component software version 4 is not selected for a default install
unless the device is detected on the system. The prerequisite checker
generates a warning message in this case.
• Intel and Broadcom agents are selected for a default install only if the
corresponding devices are detected on the system. If the corresponding
devices are not found, prerequisite checker generates a warning message.
-3 The user does not have Administrator privileges. The prerequisite checker
does not run.
-4 Not an implemented return code.
-5 The prerequisite checker does not run. The user failed to change the
working directory to %TEMP%.
-6 The destination directory does not exist. The prerequisite checker does
not run.
-7 An internal error has occurred. The prerequisite checker does not run.
-8 The software is already running. The prerequisite checker does not run.
-9 The WSH is corrupted, is a wrong version, or is not installed. The
prerequisite checker does not run.
-10 An error has occurred with the scripting environment. The prerequisite
checker does not run.
Table 2-1. Return Codes While Running the Prerequisite Checker Silently
(continued)
Return
Code
Description