Installation manual

132 Frequently Asked Questions
When using the rpm -e 'rpm -qa | grep srvadmin' command to
remove Dell OpenManage systems management software, some RPM utility
versions may schedule an uninstallation in an incorrect order, which results
in users encountering misleading warning or error messages. What is the
solution?
The solution is to use the Dell OpenManage uninstall script,
srvadmin-uninstall.sh, provided on the DVD.
What do I do when I am asked to authenticate using the root user account?
Dell Systems Build and Update Utility adds a script to the root user's
.bash_profile file that prompts for the installation of Dell OpenManage
systems management software. This script may interfere with remote client
applications that authenticate using the root user account on the system, but
do not have a means to handle user prompts. To remedy this limitation, edit
the .bash_profile file and comment the line: [ ${SHLVL}....
During uninstallation, error: %preun(srvadmin-NAME-X.Y.Z-
N.i386) scriptlet failed, exit status 1 error message is
displayed.
There may be problems uninstalling Server Administrator after an
unsuccessful upgrade during a manual RPM upgrade. The following error
message is displayed:
error: %preun(srvadmin-NAME-X.Y.Z-N.i386) scriptlet
failed, exit status 1
In this case, NAME is a feature name, for example omacore. X.Y.Z-N is the
version and build number of the feature. Some possible solutions to rectify
this problem:
1
Attempt to uninstall again. For example, use the following command:
rpm -e srvadmin-NAME-X.Y.Z-N.i386
2
Delete the upgrade.relocation=bad line if present in the
/etc/omreg.cfg file and attempt to uninstall again.