Users Guide

Frequently Asked Questions 123
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Frequently Asked Questions
This section lists the frequently asked questions about Dell OpenManage
Server Administrator:
NOTE: These questions are not specific to this release of Server Administrator.
1 Why does ESXi 4.0.x (4.0 U1/U2) host rebooting functionality fail from
OpenManage Server Administrator?
This issue is due to VMware stand-alone license (SAL) key. See the
Knowledge Base article at
kb.vmware.com/kb/1026060 for more
information.
2 What are the tasks that need to be performed after adding a VMware ESX
4.1 operating system to the active directory domain?
After adding a VMware ESX 4.1 operating system to the Active Directory
domain, an Active Directory user must do the following:
• Log in to the Server Administrator while using the VMware ESX 4.1
operating system as a Server Administrator and restart the DSM SA
Connection Service.
• Log in to the Remote Node while using the VMware ESX 4.1
operating system as a Remote Enablement Agent. Wait for
approximately 5 minutes for the sfcbd process to add the permission
to the new user.
3 What is the minimum permission level a user would need to install Server
Administrator?
You need to have a minimum permission level of Administrator to install
Server Administrator. Power Users and Users do not have permissions to
install Server Administrator.
4 Is there an upgrade path required to install Server Administrator ?
For systems that have version Server Administrator 4.3, an upgrade path is
not required. For systems that have a version older than 4.3, you need to
first upgrade to version 4.3, and then again upgrade to a 6.x version (x
indicates the version of Server Administrator you want to upgrade to).
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