Users Guide

Troubleshooting 117
A
Troubleshooting
Connection Service Failure
On Red Hat Enterprise Linux, when SELinux is set to enforced mode,
the Dell Systems Management Server Administrator (DSM SA) Connection
service fails to start. Perform any one of the following steps and start this
service:
•Set SELinux to Disabled mode or to Permissive mode.
• Change the SELinux
allow_execstack property to ON state. Run the
following command:
setsebool allow_execstack on
• Change the security context for the DSM SA connection service. Run the
following command:
chcon -t unconfined_execmem_t
/opt/dell/srvadmin/sbin/dsm_om_connsvcd
Login Failure Scenarios
You may not be able to login to the Managed System if:
• You enter an invalid/incorrect IP address.
• You enter incorrect credentials (user name and password).
• The Managed System is OFF.
• The Managed System is not reachable due to an invalid IP address or a
DNS error.
• The Managed System has an untrusted certificate and you do not select
the
Ignore Certificate Warning in the login page.
• Server Administrator services are not enabled on the VMware ESX/ESXi
system. See the
Dell OpenManage Server Administrator Installation Guide
for information on how to enable Server Administrator Services on the
VMware ESX/ESXi system.
book.book Page 117 Monday, March 14, 2011 2:40 PM